In Desperate Need of Help

Discussion in 'Malware Help (A Specialist Will Reply)' started by kt21100, Mar 31, 2005.

  1. kt21100

    kt21100 Private E-2

    I have no idea how to fix my computer. I tried downloading adaware but I keep getting something about people on page. I have no idea what is going on or how to get rid of it. I've tried to delete it and restart my computer but it always comes back. I neeeed help
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    After doing ALL of the above if you still have a problem:


    • Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT
    • Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file.
    • Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.
    • Run HijackThis and save your log file.
    • Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post).

     

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