In dire need...

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Re: In dire need Mk II

We need the GetRunKey and ShowNew logs before we can continue. Also you must rename HijackThis.exe to analyse.exe as requested in step 7 or your log may not even show various malware we need to see. After renaming it, you also have to attach a new HJT log.

As far as whether these infections will impact you while offline....they probably will in some form.

 

Is your copy of CounterSpy a paid version or is it the free trial version from the READ ME?

Why are you running this PC without an antivirus and without a real software firewall?

Continue by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

Make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of any of the below DLL files (if found) and then click the kill button.
rqrsttu.dll
gebyx.dll
yormsotj.dll
winrvc32.dll

After you have killed all instances of any of the above DLLs under winlogon click ok.
(If you do not find these DLLS, just continue on.)

Next double click on explorer.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
rqrsttu.dll
gebyx.dll
yormsotj.dll
winrvc32.dll

After you have killed all instances of any of the above DLLs under Explorer click ok.
(If you do not find these DLLS, just continue on.)

Next double click on iexplore.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
rqrsttu.dll
gebyx.dll
yormsotj.dll
winrvc32.dll

After you have killed all instances of any of the above DLLs under iexplore click ok.
(If you do not find these DLLS, just continue on.)

Now back at the main Process Explorer window look for the below process and if found right click on it and select Kill Process.

C:\Documents and Settings\All Users\Application Data\gbapolox.exe

Now just exit Process Explorer.

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8D7E4555-1237-4DEA-BF40-1977FCA588E1} - C:\WINDOWS\system32\rqrsttu.dll
O2 - BHO: (no name) - {AEA3FB74-5DD9-432D-808B-AF4FD45AC795} - C:\WINDOWS\system32\gebyx.dll
O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\system32\yormsotj.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000272.exe 61A847B5BBF72813329B385475FB01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [gbapolox.exe] C:\Documents and Settings\All Users\Application Data\gbapolox.exe
O4 - HKLM\..\Run: [j5221130] rundll32 C:\WINDOWS\system32\j5221130.dll sook
O4 - HKLM\..\Run: [ApachInc] rundll32.exe "C:\WINDOWS\system32\ouixqfbc.dll",realset
O4 - HKLM\..\Run: [smgr] smgr.exe
O20 - Winlogon Notify: gebyx - C:\WINDOWS\system32\gebyx.dll
O20 - Winlogon Notify: rqrsttu - C:\WINDOWS\SYSTEM32\rqrsttu.dll
O20 - Winlogon Notify: winrvc32 - C:\WINDOWS\SYSTEM32\winrvc32.dll

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!
After reboot, run Ccleaner

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

You're welcome! Just attach the logs when you finish. Also answer my question about CounterSpy!