Infected 1

Welcome to Majorgeeks!

Please disable MSconfig per the directions in step 0 of the READ & RUN ME. Then continue onto the below instructions.

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT
4. and the log from Combox fix in a second message!

Make sure you tell me how things are working now!

 

Uninstall the below software:
Java 2 Runtime Environment, SE v1.4.0
Viewpoint Manager (Remove Only) <--- should have been uninstalled in step 0 of the READ ME
Viewpoint Media Player <--- should have been uninstalled in step 0 of the READ ME


Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R3 - URLSearchHook: (no name) - {6F97091E-95AC-B021-82FC-C6693EAFDCC1} - C:\WINDOWS\system32\waltzzo.dll (file missing)
O2 - BHO: (no name) - {6F97091E-95AC-B021-82FC-C6693EAFDCC1} - C:\WINDOWS\system32\waltzzo.dll (file missing)

After clicking Fix, exit HJT.:

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

Now reboot in normal mode

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

That's right! It is from running ComboFix. We will clean up all of this later when we finish removing all malware.



Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) -
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O20 - AppInit_DLLs:

After clicking Fix, exit HJT.

Now reboot in normal mode

Now attach a new HJT log.

How are things running at this point?


After clicking Fix, exit HJT.:

 

Try this!

Disable Windows Defender's realtime protection:

Disable Windows Defender:

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• Close Windows Defender

Now try fixing those two lines. MAKE SURE no browsers are open or that could also block the fix.

Once your log is clean you can re-enable Windows Defender Real Time Protection.

 

Uninstall Windows Defender and reboot. Then do the below.


Now Copy the bold text below to notepad. Save it as fixWLK.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

How does it look now?