Infected or not?

Discussion in 'Malware Help (A Specialist Will Reply)' started by HB44, Apr 20, 2009.

  1. HB44

    HB44 Private E-2

    Hi, I've been having problems with the speed of my cable internet connection for approximately last 14 days. I use internet on my 2 computers (Edimax Broadband Router Series), there were no problems with running internet apllications (like MMORPGS) on these two computers at the same time in the past but now when e.g. World of Warcraft is played on one computer, the other computer's internet connection speed extremly decreases - downloading files from the internet is very slow (cca 100KB/s), loading web pages, playing online games, everything is very slow and complicated (e.g. lot of disconnections during Call of Duty 4 MP, lags etc.). I am trying to find and remove any malware from these two computers before I contact my internet provider. I ran your READ & RUN ME FIRST Malware Removal Guide on both computers, logs attached. If you could have a look at the attached logs and let me know if my computers are infected or not and what to do to fix possible problems I would be very grateful. Thank you for your time
     

    Attached Files:

    HB44, Apr 20, 2009
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    I'm sorry but your are not having malware problems. Your logs are clean. You will have to look elsewhere.
     
    chaslang, Apr 23, 2009
    #2
  3. HB44

    HB44 Private E-2

    Ok, thank you very much for your time. I will contact my internet provider with my problem.
     
    HB44, Apr 25, 2009
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
    chaslang, Apr 28, 2009
    #4

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