infected pc

Discussion in 'Malware Help (A Specialist Will Reply)' started by speedtigger, Jan 26, 2008.

  1. speedtigger

    speedtigger Private E-2

    My wife picked up some infections by browsing and using my space add-ons sites. the pc is running slow, has pop-ups and general program crashes. I've downloaded and ran all the programs listed in the guides. Hoping someone can examine logs and help me pinpoint infection areas. thx
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please do not attach separate HijackThis logs. We do not need them. You need to complete ALL of the instructions in the READ & RUN ME and that includes running CCleaner, ComboFix and AVG Antispyware. Spybot Search & Destroy which you did not run and then you need to attach the logs from running ComboFix and AVG Antispyware. I also suggest that you manually clean you temp folder which is cluttered with over 84,000 files and this is the reason your MGlogs.zip file is so enormous.

    Now delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\Owner\Local Settings\Temp



    And then since you did not run all the steps the first time, you will have to get a new MGlogs.zip file and attach it by doing the below.

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. This will create the new MGlogs.zip file
     

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