Infected PC

Discussion in 'Malware Help (A Specialist Will Reply)' started by banej, Sep 1, 2009.

  1. banej

    banej Private E-2

    Hey guys il go straight to the problem:

    This morning when i turned the pc on a window came out saying that Nods system monitor failed to instalize, i tried to start it manualy but when i click on start button in nods window nothing happens. This worries me a lot cause im using this computer for online-company bill-paying via credit card, which involves alot of money around, and it wouldnt be good if someone else also have access to this bank account. I really dont have any idea about this kind of stuff but antivirus failing to start cant be good. Please Help.
     

    Attached Files:

  2. banej

    banej Private E-2

    Mbam log
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    You have really got to be kidding us. You are downloading illegal cracked software (like Registry Mechanic, Pro.Evolution.Soccer and who knows what else)! You have multiple torrent downloaders installed and running giving the whole world access to your PC! And then you say you are using this PC for company bill paying???????????? I think you have to figure out what is more important to you and then change what you are using this PC for. Based on what is in your logs, you may have already had information stolen, but we cannot say for sure.
    • Uninstall ALL illegal software.
    • Uninstall the torrent downloaders.
    • Consider removing the games.
    • And then properly protect the PC, before using it for business and other financial related transactions.
    I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.


    Uninstall Zwangi 1.0 build 113



    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )



    Now attach the below log:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. banej

    banej Private E-2

    Most of the illegal stuff is gone, i cant say all is cause i dont know, all i knew about is delited and if you find anything else you want me to uninstal, tell me. I renamed MGlogs to MGlogs2. Tho Nod started running normaly few days ago, looks fine now.
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Go to add/remove programs and uninstall HijackThis.
    7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    8. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     
  6. banej

    banej Private E-2

    Thanks for the help Chaslang
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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