Infected w/Dowloader Trojans etc.

Welcome to Majorgeeks!

First a couple questions:

• where is the log from PandaActiveScan?
• Is Ewido a free trial or a paid version?
• why are you running this PC with no antivirus application?
• why are you running this PC with no real firewall application? I say real because if you are relying on the WInXP SP2 firewall, it is not a real firewall.

Make sure viewing of hidden files is enabled (per the tutorial).

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.exe
O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\system32\taskdir.exe

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\system32\susp.exe
C:\WINDOWS\system32\taskdir.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

The directions tell you what to do to create a log when the scan completes.

Then uninstall Ewido!

There are many alternatives to Norton and we even have three very good free choices I will give to you later.

Free firewall's are in the directions I will also give later (when we finish all cleanup).


Please remember to ALWAYS attach logs! Do not post them inline like you did.

Did you forget to fix the below or is it coming back? Try again and tell me if it goes away.
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

We may need to use a differenet procedure to remove this. Some BHOs can be stubborn because, the logged in user account may not have permissions to delete it.


You should be okay to shutdown and reboot your PC now. But just tell me now if you are having any malware problems at all.

 

Those are not Panda logs. They are Ewido logs.

It is only a free trial that expires in 15 days unless purchased. You have Windows Defender which is free. You do not want to have more than one real time spyware blocking tool like this installed. It uses too much of your systems resources and can cause conflicts and possibly make each tool less effective.

MAKE SURE EWIDO is uninstalled. It was in your HJT log.

Your log is clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

 

Is it really Windows SecurityCenter or is it a fake spyware alert? What does it say?

Have you completed all of the How to protect thread steps and are you still seeing the popup afterwards? You did not have a firewall or antivirus program installed to Windows Security Center is going to complain about that unless you disable it (not recommended).