Infected w/ Trojan.zeroaccess!inf Cannot Remove! WinXP Pro SP3

Hello,

My Laptop running XP Pro, sp3... Norton Security Suite Keeps on finding a Trojan during my daily scan... I have followed instructions via Symantec websites' Removal 411 and Dloaded the FixTDSS.exe, ran it, and it says it's clean...And the next day it has returned...
I have also tried Kaspersky's free removal tool and it still keeps showing up.

When prompted to restart, sometimes my system freezes, forcing me to perform a Hard Boot, and sometimes it just doesn't auto restart, it just turns off.
When that happens, i.e.- shutting down incompletely, does that negate the scan performed prior? Or do I need to do it all over again until it restarts properly, does that even matter?

I'm currently scanning thru the self help/Malware Removal Guides, but any direct, specific assistance from anyone would be greatly appreciated...

I'm running gmer.exe as I post this, I'll reply and attach logs per instructions...Hope this works

Thanks in Advance!

 

Hello and welcome to Major Geeks

I see that you are going through the Read and Run Me First thread.

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Thank you