Infected with Smitfraud and Vundo

Discussion in 'Malware Help (A Specialist Will Reply)' started by avscannow, Jan 22, 2008.

  1. avscannow

    avscannow Private E-2

    Help please! I've been trying to figure out what's wrong with my comp. I thought I had it figured but I think its worse than it is. Here's a copy of my HiJackThis log:

    Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.


    Any help would be greatly appreciated.
    I know that I need to update my Windows programs and to SP2 but I'd like to get rid of this problem first.
     
    Last edited by a moderator: Jan 23, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. avscannow

    avscannow Private E-2

    Sorry about that. I already ran the combofix program and got the log file but I'm having issues with the Spybot program. I'm following the install instructions but I can only go to the point where it says install, I click it and I keep getting an error message saying: 'Error Sending Request. The server name or address could not be resolved.' It's having issues with a
    file called: 'updallocator.php (1of1)' and says
    status: Resolving www.safer-networking.org

    I'll continue on with the AVG install and see what happens.
     
  4. avscannow

    avscannow Private E-2

    An update...
    In addition to having issues installing the Spybot program, I've been having update issues with the AVG program. Everytime I try to update it keeps telling me: 'Error failed to connect to server updateasfreeinfo.grisoft.com' Also, I was able to install the program and I followed the instructions on how to set the program but when I run it it doesn't allow me to create any logs.
    Well I went ahead and tried to install the MGtools program and this program won't install either. It gives me a pop up error that says: 'The application failed to initialize properly (0xc0000135). Click on OK to terminate application.' This error occurs right command window shows this:
    The C:\MGTools\temp\GRKflag.txt exists. Deleting it!
    Zipping hijackthis.log
    updating: hijackthis.log <188 bytes security> <deflated 63%>

    Also, after running the AVG program, I restarted my computer, AVG popped up with a malware infection and it was in the avgas.exe file!!!!
    I can't even post the proper logs because of these issues. Is my computer so jacked up with infections that these programs won't install and operate correctly????? Please help, I'm on the fritz with this.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you downloading Spybot from one of our links??? Use the below and make sure you Save it to your PC. Do not try to Open.

    MajorGeeks FL


    Sounds like the problem is on your end. Are you using a Proxy Server? If so you need to enter that info into any program that needs to get updates.


    Sometimes after a reboot after first installing, the logs will create fine.

    It installed just fine. Look for the C:\MGlogs.zip file and attach it. We cannot help you until you attach the logs we need and this is about the most important one. But you also need to attach the ComboFix log now too.

    You may have the most recent form of a Vundo infection that will infect all startup processes.
     
  6. avscannow

    avscannow Private E-2

    here is my logs
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now we need to use a new tool.
    • Download and save to RenV.exe to your Desktop (must be on the Desktop)
    • Now Copy the bold text in the below code box to notepad. Save it as Log.txt to your desktop. (It must be on your Desktop).
    Code:
    C:\Documents and Settings\Owner\Desktop\Buisness Folder\DLF\1\DVD 2 DivX  2 VCD Complete Package version 2\DVD 2 DivX  2 VCD Complete Package version 2\VCD - DivX to MPEG-1-VCD GUIDE v2.0\Programs\iFilmEdit 1.4c .exe
    C:\Documents and Settings\Owner\Desktop\Buisness Folder\DLF\1\Playstation\PLAY playstion Games on the computer .exe
    C:\Documents and Settings\Owner\Desktop\Buisness Folder\DLF\VideoConverters\DVD 2 DivX  2 VCD Complete Package version 2\VCD - DivX to MPEG-1-VCD GUIDE v2.0\Programs\iFilmEdit 1.4c .exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas  .exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas .exe
    C:\Program Files\mcafee.com\Agent\mcupdate .exe
    C:\Program Files\mcafee.com\Agent\MCUPDA~1 .EXE
    C:\Program Files\mcafee.com\Agent\MCUPDA~2 .EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient .exe
    C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\MSConfig .exe
    C:\WINDOWS\SYSTEM\hpsysdrv .exe
    C:\WINDOWS\SYSTEM32\ps2 .exe
    C:\WINDOWS\SYSTEM32\usb .exe
    C:\WINDOWS\SYSTEM32\USBIcon .exe
    
    • Now using your mouse, drag Log.txt onto RenV.exe
    • When finished, RenV.exe will produce a new log names Log.txt on your Desktop may or may not ask for this log later.
    We clearly stated in step 1 of the READ & RUN ME that you must not use MSconfig to control startups. You ignored this. You must go back and run MSconfig now and select Normal Startup and then reboot your PC. Then continue on to the below.

    Now uninstall Kazaa Media Desktop 2.0.2 as was requested in step 1 of the READ ME.

    Now please download DelDomainsand unzip it to your desktop. Do not run it yet.

    Find the files from deldomains.zip on your Desktop and RightClick on the deldomains.inf file and select Install.

    (Now you will need to "Immunize" with Spybot again because deldomains will remove all of the sites Spybot adds.)


    Now run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


    You are far from clean at this point but the above needed to be done and we had to get logs without MSconfig being used as the READ ME requested. Now we will be able to continue with your full cleanup.
     
  8. avscannow

    avscannow Private E-2

    I tried uninstalling Kazaa but it was missing an uninstall.bat file so I used a program to get it and all traces off the computer. Here's my new log file.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay AVG Antispyware and McAfee were infected by the Vundo infection you have. In order to properly clean you PC you will have to uninstall AVG Antispyware and McAfee now.

    Then reboot and delete the below folders if they still exist:
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5
    C:\Program Files\mcafee.com


    Do you really want Ad-Aware to run everytime you boot your PC? I wouldn't?
    Do you really use all the Wild Tangent games junk?
    Let's begin by removing a bad service.
    • Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    • On the page that opens, scroll down to Microsoft cache control
    • then right click the entry, select Properties and press Stop Service.
    • When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    • Click OK until you get back to Windows.
    • Next, run C:\MGtools\analyse.exe which is really HijackThis, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    • At the lower right, click on the Config button
    • Then click the Misc tools button
    • Select Delete an NT Service
    • Copy/pasteMSControlService into the box that opens, and press OK
    • If you receive any error messages just ignore them and continue.
    • Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    F3 - REG:win.ini: load=C:\WINDOWS\System32\mljjh.exe
    O2 - BHO: Google Module - {A2487E9B-AAE5-4d21-ADDE-1F342354974A} - minstar1.dll (file missing)
    O2 - BHO: (no name) - {D3832432-8F15-452F-9C83-13E27DF9DF5C} - (no file)
    O4 - HKLM\..\Run: [Microsoft Cvrt] mscvrt32.exe
    O4 - HKLM\..\Run: [loaddll] loaddll.exe
    O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll
    O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
    O4 - Global Startup: winlogin.exe

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
  10. avscannow

    avscannow Private E-2

    Ok, sorry for the delay. I ran in to a few issues following these steps. Here's what I encountered and was able to do so far:

    I was able to uninstall the AVG program but unable to uninstall the McAfee program. I uninstalled it awhile ago and some files and other programs still remained on my comp and on my Add/Remove progs. list in the Control Panels folder. However, I deleted the McAfee folder, along with the AVG folder, and was then able to remove it from my Add/Remove progs. list. I just hope I got all the traces of the program off.

    No, I don't want Ad-Aware to run everytime I boot up so I changed its start up settings along with a few others. I have also deleted the Wild Tangent games because I don't really use/play them.

    I was only able to identify 4 of the 8 lines listed:
    O2 - BHO: Google Module - {A2487E9B-AAE5-4d21-ADDE-1F342354974A} - minstar1.dll (file missing)
    O2 - BHO: (no name) - {D3832432-8F15-452F-9C83-13E27DF9DF5C} - (no file)
    O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
    O4 - Global Startup: winlogin.exe
    So I went ahead and followed the instructions to delete/fix these lines. However, I noticed that when I did another scan, the 'O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')' line would still show up no matter how many times I'd scan and fix it.

    Other than that, my computer seems to be fine and running smoothly now. Please check my logs and tell me what else I need to do to complete all these incomplete steps.
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First you are using MSconfig to control startups which we specifically stated in the READ ME that you must not do! Now that you have been removing McAfee you have things stuck in MSconfig that can only be fixed by registry edits! Please do the below now:

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    You do still have McAfee Shredder showing. Uninstall it and just to be sure, run this: McAfee Consumer Product Removal Tool

    What are you planning on using for an antivirus program? I see you have ZoneAlarm Security Suite installed. Is it also an antivirus?


    I see WinMX running at startup? First I thought WinMX no longer existed. Second why would you always want this to load even if it does still exist?

    Did you run the below as requested in msg # 7? If not run it now
    Then run analyse.exe and fix the below lines if they still exist:

    O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Default user')
    O23 - Service: Microsoft cache control (MSControlService) - Unknown owner - C:\WINDOWS\System32\windows (file missing)

    Let me know if you get an error about the last line (the O23 - Service). This is what you should have removed with the steps back in msg # 9

    What are the below files?
    Code:
    "C:\Documents and Settings\Owner\Desktop\"
    130~1.txt     Jan 31 2008        1110  "1.30.txt"
    401.xlr       Feb  8 2008       24064  "401.xlr"
    4kiz.xlr      Feb  8 2008       34816  "4kiz.xlr"
     
    "C:\Documents and Settings\Owner\My Documents\"
    401k.xlr      Jan 28 2008       21504  "401k.xlr"
    
    I just realized that you had a very outdated version of Ad-Aware. Uninstall this: Ad-aware 5.7

    Also uninstall Kazaa Media Desktop 2.0.2 as rquested in step 1 of the READ ME.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.
     
  12. avscannow

    avscannow Private E-2

    All right, here are my MG logs.
    There are a few issues I ran into following your steps:

    The last line (Q23) was not even there.


    Like I stated in a previous post, when I went to uninstall it, there was a file missing that would not allow me to uninstall it. However, I used the Kazaa removal tools that this site provides and I followed the steps to get it cleared so I hope I did. I'm sure you'll tell me if I didn't.


    Those are personal files I created. No threat.


    Yes, I have the entire security suite, Antivirus, Antispyware, Privacy, etc... However, it was not running at the time of infection because it was too good of a pop up/ad blocker that it would not let some sites load up. I've learned my lesson though, never again.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you have this installed while McAfee was still installed? If so, you should never do this. Only one antivirus should ever be installed at the same time. This could lead to permanent problems that can be hard to fix.

    You did not answer my question about WinMX and I still see it running.

    Also still see McAfee items in your logs. Did you run the removal tool I gave you a link too?

    Also why is Spybot running when you ran Getlogs.bat?
     
  14. avscannow

    avscannow Private E-2

    I know it's been awhile, I appologize. There's been alot going on. I've been away from this my computer for awhile. I tried to answer your questions so here it is:

    I think some traces may have been on or at least I thought I uninstalled/removed McAfee completely before I installed ZoneAlarm but it was so long ago I don't remember and I didn't know that McAfee had all these issues with uninstalling it.

    It's off now.

    Yes, I have ran the removal tool that you have provided the link too. Like I've said in previous comments, I've uninstalled it using the removal tool but when I run it, it will go through its whole setup and start to perform the cleanup but when it finishes it says "incomplete cleanup". I've added the McAfee Cleanup Log for you to see.

    It wasn't when I ran it this time. Here are my logs. Thanks.
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You can use the below registry patch to remove the McAfee Shredder program form your uninstall list.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Your logs are clean! If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\cf" /u
        • Notes: The space between the cf" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\cf folder from combofix.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    12. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    13. After doing the above, you should work thru the below link:
     

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