infected with sysguard.... Can someone check if im clean?

Discussion in 'Malware Help (A Specialist Will Reply)' started by fireluvrandrew, Apr 12, 2009.

  1. fireluvrandrew

    fireluvrandrew Private E-2

    Hi, my laptop recently got infected with the sysguard program.... I did the step by step posted in this forum, but im not sure if i am clean yet.. firefox seems to be running a little slow, could you check my logs please?
    greatly appreciate it!
    andrew
     

    Attached Files:

  2. fireluvrandrew

    fireluvrandrew Private E-2

    additionally, i think this is included in another log, but this hijackthis log is where i am seeing the spyware protector 2009 still in there somewhere, which is connected with the sysguard infection. any help would be greatly appreciated!
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's do a few things:

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now use windows explorer to find and delete:
    C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}\chrome\content\ffjcext\ffjcext.xul

    Now Download HostsXpert and then follow the below steps.

    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  4. fireluvrandrew

    fireluvrandrew Private E-2

    Thankyou for taking a look here is the new zip.

    THanks again!
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean.....but you will just be re-infected until you install an anti-virus program.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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