Infected with Trojen.Agent/Gen-Nullo[Short] and adwaremywebsearch

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

• cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
• nwktst<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
• GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
• ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
• analyse <-- this attempts to run HijackThis. Be sure to click the Accept button twice in the license agreement popup or it will just sit there and wait.

Now look for the C:\MGlogs.zip file and attach it no matter what happened while doing the above.

 

See my post number two as I have a suggestion to try and get MGTools to run for you.

 

Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

 

Important Notice: A new version of SUPERAntiSpyware is available.

• Please uninstall your current version (this is necessary).
• Then download this SUPERAntiSpyware
• Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
• After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
• Now run a new full scan of your system. And attach this log later.

Can you attach the Malware Bytes log in a text file not as a word doc please? Thanks.



Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
C:\Users\admin\AppData\Local\{E642CFE7-0BB2-4F5A-B36E-A53C7CF79CE0}
C:\Users\admin\AppData\Local\{D60BFA1C-7278-401E-94FF-A9D8633814DE}
C:\Users\admin\AppData\Local\{3C4FED79-1F79-446A-B652-930295C5C266}
C:\Users\admin\AppData\Local\{F68DBD6F-DECD-498E-8DBC-5E2288566AD1}
C:\Users\admin\AppData\Local\{28E19F62-E29E-492B-B5FA-3FE5B714E10B}
C:\Users\admin\AppData\Local\{7B82317F-C65B-4926-809B-741912DBEE3A}
C:\Users\admin\AppData\Local\{6FE8643A-A72C-4ABD-B879-17E71294FAD9}
C:\Users\admin\AppData\Local\{8F46AC9B-FDAB-44A8-9A0B-BFB8CA0A58CF}
C:\Users\admin\AppData\Local\{5CF07B3B-6E94-452F-8C14-49E753BBEAEA}
C:\Users\admin\AppData\Local\{DE51C306-3666-4F82-B58C-F0733574D212}
C:\Users\admin\AppData\Local\{5694707B-4256-4F2E-BCD4-C8363452277D}
C:\Users\admin\AppData\Local\{A4A83C90-E8C9-44F1-8120-6B22E02C2498}
C:\Users\admin\AppData\Local\{A022C0CE-B1DD-4931-9F33-B971E448C943}
C:\Users\admin\AppData\Local\{B40807A2-B323-4837-A527-881C2774E998}
C:\Users\admin\AppData\Local\{7E9608D0-B73C-4CC8-9296-6FA62C77C859}
C:\Users\admin\AppData\Local\{6E501F13-08AD-45E4-98B0-9E1CF318A707}
C:\Users\admin\AppData\Local\{67A901E7-3732-4DE5-BB83-0E24C508FF67}
C:\Users\admin\AppData\Local\{6D6422EE-1184-43A9-BB03-7DD5BD491B9E}
C:\Users\admin\AppData\Local\{E2D3D7B0-EE5C-47E3-B9DC-5D64BBA86597}
C:\Users\admin\AppData\Local\{5016FA6B-E0E1-4D67-BBA6-C0C94A3B085E}
C:\Users\admin\AppData\Local\{173A9616-A727-428A-9662-490A4714CEB9}
C:\Users\admin\AppData\Local\{935E2EBE-5484-4D1C-9778-312DD742984D}
C:\Users\admin\AppData\Local\{768FDFEC-DB5D-4381-A156-BCF22DFC8C14}
C:\Users\admin\AppData\Local\{6560C8A0-9F70-41BD-9010-6D8C356A466D}
C:\Users\admin\AppData\Local\{ED895FC9-E9C9-45F0-8674-6F9119CD3E85}
C:\Users\admin\AppData\Local\{00F7A412-DBE4-4DDB-B2FB-7A6732F92A2C}
C:\Users\admin\AppData\Local\{4164C851-67DF-4DD2-B408-BC546E9EEC3B}
C:\Users\admin\AppData\Local\{BF6AC338-9E67-48F6-8A27-1651CC45991B}
C:\Users\admin\AppData\Local\{404A16E5-6DF4-4662-96C3-17B02B086585}
C:\Users\admin\AppData\Local\{3AE86938-351A-4759-98EC-BA0671D5E5E1}
C:\Users\admin\AppData\Local\{6AD2734A-FB7E-4A3E-89A1-F51C5175472E}
C:\Users\admin\AppData\Local\{F699B441-56D0-4C66-9E61-D535108BDCDB}
C:\Users\admin\AppData\Local\{E0F1B71E-9916-4527-86C2-AB9356D12F41}
C:\Users\admin\AppData\Local\{437D359C-341E-4EA3-B1F7-1012225F22C5}
C:\Users\admin\AppData\Local\{F7B024C8-D498-47F9-8410-B28699E80689}
C:\Users\admin\AppData\Local\{D3B5ACF3-01B6-42AC-9D13-9133B21C8B26}
C:\Users\admin\AppData\Local\{D87CEA92-8465-436C-9404-8232DCE74B06}
C:\Users\admin\AppData\Local\{F6BF0F63-C483-46B1-A209-BF647B695E8B}
C:\Users\admin\AppData\Local\{5EAC46DF-2AEE-4FF7-9874-9C854D9B2DD2}
C:\Users\admin\AppData\Local\{757AFDCA-D2AA-48F5-AFBE-D195A74A4D42}
C:\Users\admin\AppData\Local\{44781867-1593-4217-A01D-67465CA3903A}
C:\Users\admin\AppData\Local\{22E32E48-6818-4059-8425-B85851AAEA2C}
C:\Users\admin\AppData\Local\{0FB50915-8E70-4E79-9B39-ACC8E569D818}
C:\Users\admin\AppData\Local\{FA0332EB-D9C8-42D0-B156-E16C90D1D2A1}
C:\Users\admin\AppData\Local\{5B8527F5-C670-48CE-840C-2017018DE35F}

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.



I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run



Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Now run OTL again:

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open a notepad window. OTL.Txt. This is saved in the same location as OTL.

Attach that log please as well as the other logs that I requested.

 

Now we need to use ComboFix sUBs

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Folder::
C:\Users\admin\AppData\Local\{E642CFE7-0BB2-4F5A-B36E-A53C7CF79CE0}
C:\Users\admin\AppData\Local\{D60BFA1C-7278-401E-94FF-A9D8633814DE}
C:\Users\admin\AppData\Local\{3C4FED79-1F79-446A-B652-930295C5C266}
C:\Users\admin\AppData\Local\{F68DBD6F-DECD-498E-8DBC-5E2288566AD1}
C:\Users\admin\AppData\Local\{28E19F62-E29E-492B-B5FA-3FE5B714E10B}
C:\Users\admin\AppData\Local\{7B82317F-C65B-4926-809B-741912DBEE3A}
C:\Users\admin\AppData\Local\{6FE8643A-A72C-4ABD-B879-17E71294FAD9}
C:\Users\admin\AppData\Local\{8F46AC9B-FDAB-44A8-9A0B-BFB8CA0A58CF}
C:\Users\admin\AppData\Local\{5CF07B3B-6E94-452F-8C14-49E753BBEAEA}
C:\Users\admin\AppData\Local\{DE51C306-3666-4F82-B58C-F0733574D212}
C:\Users\admin\AppData\Local\{5694707B-4256-4F2E-BCD4-C8363452277D}
C:\Users\admin\AppData\Local\{A4A83C90-E8C9-44F1-8120-6B22E02C2498}
C:\Users\admin\AppData\Local\{A022C0CE-B1DD-4931-9F33-B971E448C943}
C:\Users\admin\AppData\Local\{B40807A2-B323-4837-A527-881C2774E998}
C:\Users\admin\AppData\Local\{7E9608D0-B73C-4CC8-9296-6FA62C77C859}
C:\Users\admin\AppData\Local\{6E501F13-08AD-45E4-98B0-9E1CF318A707}
C:\Users\admin\AppData\Local\{67A901E7-3732-4DE5-BB83-0E24C508FF67}
C:\Users\admin\AppData\Local\{6D6422EE-1184-43A9-BB03-7DD5BD491B9E}
C:\Users\admin\AppData\Local\{E2D3D7B0-EE5C-47E3-B9DC-5D64BBA86597}
C:\Users\admin\AppData\Local\{5016FA6B-E0E1-4D67-BBA6-C0C94A3B085E}
C:\Users\admin\AppData\Local\{173A9616-A727-428A-9662-490A4714CEB9}
C:\Users\admin\AppData\Local\{935E2EBE-5484-4D1C-9778-312DD742984D}
C:\Users\admin\AppData\Local\{768FDFEC-DB5D-4381-A156-BCF22DFC8C14}
C:\Users\admin\AppData\Local\{6560C8A0-9F70-41BD-9010-6D8C356A466D}
C:\Users\admin\AppData\Local\{ED895FC9-E9C9-45F0-8674-6F9119CD3E85}
C:\Users\admin\AppData\Local\{00F7A412-DBE4-4DDB-B2FB-7A6732F92A2C}
C:\Users\admin\AppData\Local\{4164C851-67DF-4DD2-B408-BC546E9EEC3B}
C:\Users\admin\AppData\Local\{BF6AC338-9E67-48F6-8A27-1651CC45991B}
C:\Users\admin\AppData\Local\{404A16E5-6DF4-4662-96C3-17B02B086585}
C:\Users\admin\AppData\Local\{3AE86938-351A-4759-98EC-BA0671D5E5E1}
C:\Users\admin\AppData\Local\{6AD2734A-FB7E-4A3E-89A1-F51C5175472E}
C:\Users\admin\AppData\Local\{F699B441-56D0-4C66-9E61-D535108BDCDB}
C:\Users\admin\AppData\Local\{E0F1B71E-9916-4527-86C2-AB9356D12F41}
C:\Users\admin\AppData\Local\{437D359C-341E-4EA3-B1F7-1012225F22C5}
C:\Users\admin\AppData\Local\{F7B024C8-D498-47F9-8410-B28699E80689}
C:\Users\admin\AppData\Local\{D3B5ACF3-01B6-42AC-9D13-9133B21C8B26}
C:\Users\admin\AppData\Local\{D87CEA92-8465-436C-9404-8232DCE74B06}
C:\Users\admin\AppData\Local\{F6BF0F63-C483-46B1-A209-BF647B695E8B}
C:\Users\admin\AppData\Local\{5EAC46DF-2AEE-4FF7-9874-9C854D9B2DD2}
C:\Users\admin\AppData\Local\{757AFDCA-D2AA-48F5-AFBE-D195A74A4D42}
C:\Users\admin\AppData\Local\{44781867-1593-4217-A01D-67465CA3903A}
C:\Users\admin\AppData\Local\{22E32E48-6818-4059-8425-B85851AAEA2C}
C:\Users\admin\AppData\Local\{0FB50915-8E70-4E79-9B39-ACC8E569D818}
C:\Users\admin\AppData\Local\{FA0332EB-D9C8-42D0-B156-E16C90D1D2A1}
C:\Users\admin\AppData\Local\{5B8527F5-C670-48CE-840C-2017018DE35F}

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

Now Run OTL again, same way as last time and attach the log from that as well as the log from Combofix.

You must then let me know how things are running for you at this point.

 

You keep forgetting to leave a description of how things are running.

Still a few empty folders to be rid of.

We need to run an OTL Fix

• Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Copy and Paste the following code into the Image textbox. Do not include the word Code

Code:

Code:

:files
C:\Users\admin\AppData\Local\{CF8C5036-FB37-447E-9D5A-2699AEC425C8}
C:\Users\admin\AppData\Local\{DE79B82C-4426-47DF-9061-CBA551905439}
C:\Users\admin\AppData\Local\{0B720236-FD3B-4C1F-9210-4CA69715BC37}
C:\Users\admin\AppData\Local\{8EE2CFFD-3518-4FE8-A0E4-560D4B179F43}
C:\Users\admin\AppData\Local\{048F14D8-016B-4C0E-A42D-B21FCB78FC7F}
C:\Users\admin\AppData\Local\{1560E619-1860-4FE2-80A4-777968FC142D}
C:\Users\admin\AppData\Local\{73856A28-E97E-46E4-91AB-10A46444E191}
C:\Users\admin\AppData\Local\{CB82212B-7A23-4F4C-9987-A3C075A2E2F3}
C:\Users\admin\AppData\Local\{526E8630-0420-4048-B41D-2C0D4694B00D}
C:\Users\admin\AppData\Local\{31AAA525-82F6-4B2C-A846-ADB317CE0446}
C:\Users\admin\AppData\Local\{BBD96A54-072B-4241-A827-BDD62A30AA7F}
C:\Users\admin\AppData\Local\{8EEAD256-82F8-431E-A38B-C90390998926}
C:\Users\admin\AppData\Local\{1C3E49D7-D296-4CAF-B359-0528D45CEC38}
C:\Users\admin\AppData\Local\{F4C483D3-DF3C-4D01-8497-C921B92E7E45}
C:\Users\admin\AppData\Local\{3D690078-CBE9-484F-85E4-A70D7E8DAC40}
C:\Users\admin\AppData\Local\{8ACD9A56-8D2C-413B-AD2C-4F3591E977D5}
C:\Users\admin\AppData\Local\{5DDDBF2A-A2BD-4B9B-82FF-EF965D16A0B6}
C:\Users\admin\AppData\Local\{BC693B84-5511-48AD-84B6-E324EC884218}
C:\Users\admin\AppData\Local\{971E6819-CBCA-4E50-9A86-3B576116B789}
C:\Users\admin\AppData\Local\{E9391388-39BF-495F-A14A-280A3A4CE626}
  
:commands
[EMPTYTEMP]
[REBOOT]

• Then click the Run Fix button at the top.
• Click Image.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. ATTACH that report in your next reply.

Now just run OTL again like you did in post 11. Attach the requested logs. Tell me how things are running, please.

 

Delete these folders using windows explorer.

C:\Users\admin\AppData\Local\{4E1E8214-67F0-4518-8CB8-2834BD1A0755}
C:\Users\admin\AppData\Local\{A2D64C51-E73D-4DD3-BB09-DFC6CE8EF881}
C:\Users\admin\AppData\Local\{907694F8-F351-4444-8A75-FBBC8CB718C3}
C:\Users\admin\AppData\Local\{27382342-80EF-4BCB-813E-831F6AFD18A7}

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Cookies are nothing to worry about.

 

Thankyou. You too.

You're welcome!