Infected

Welcome to Majorgeeks!

Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Spyware Tool Downloads\Sunbelt CounterSpy

Also delete the below two folders from Viewpoint Media:
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Viewpoint
C:\Program Files\Common Files\Viewpoint

Continue by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.


Make sure you have rebooted in Normal Mode (do not open any other processes)
Also make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of mlljk.dll once and then click the kill button. After you have killed all of the mlljk.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs(If you do not find the dll, just continue on):
jkkli.dll
fccayxy.dll
xxywvvv.dll

Next double click on explorer.exe and again click once on each instance of mlljk.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
jkkli.dll
fccayxy.dll
xxywvvv.dll
Next double click on iexplore.exe and again click once on each instance of mlljk.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
jkkli.dll
fccayxy.dll
xxywvvv.dll

Now just exit Process Explorer.

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
C:\WINDOWS\surfmonkey\smproxy.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {1267E18D-FA54-44E3-924F-645D247ED919} - C:\WINDOWS\system32\jkkli.dll (file missing)
O2 - BHO: (no name) - {371AE1A8-E5BA-4328-A66D-7CFAF10D4E26} - C:\WINDOWS\system32\mlljk.dll
O2 - BHO: (no name) - {A203EE6B-DAA2-4F2F-BB08-0B664BDB751C} - C:\WINDOWS\system32\xxywvvv.dll (file missing)
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - L:\Games\Poker.com\poker.exe (file missing) (HKCU)
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/Coupons.cab
O20 - Winlogon Notify: fccayxy - fccayxy.dll (file missing)
O20 - Winlogon Notify: jkkli - C:\WINDOWS\system32\jkkli.dll (file missing)
O20 - Winlogon Notify: mlljk - C:\WINDOWS\system32\mlljk.dll
O20 - Winlogon Notify: winbfi32 - winbfi32.dll (file missing)
O20 - Winlogon Notify: xxywvvv - xxywvvv.dll (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\1008511642
C:\xrnotif.txt
C:\WINDOWS\cpbrkpie.ocx
C:\WINDOWS\system32\fccayxy.dll
C:\WINDOWS\system32\jkkli.dll
C:\WINDOWS\system32\mlljk.dll
C:\WINDOWS\system32\kjllm.tmp
C:\WINDOWS\system32\kjllm.ini
C:\WINDOWS\system32\kjllm.ini2
C:\WINDOWS\system32\xxywvvv.dll
C:\WINDOWS\surfmonkey\smproxy.exe
C:\Program Files\Online Services\PeoplePC\ISP5900\Dll\RAS.DLL
C:\WINDOWS\system32\config\systemprofile\Desktop\DATA FROM OLD MACHINE\WINDOWS\Downloaded Program Files\MyPointsPointAlert_InstallSilent.inf
C:\WINDOWS\system32\config\systemprofile\Desktop\DATA FROM OLD MACHINE\WINDOWS\Downloaded Program Files\UpromiseRemindU_InstallSilent.inf

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folders and delete if found:
C:\WINDOWS\surfmonkey
C:\Program Files\Online Services\PeoplePC

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Your logs are clean accept for the below which you should have HJT fix:

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

All Kaspersky reported were items in System Restore which we have not addressed yet since we were not done yet. You jumped the gun running things we did not asked for.

Run all of the below final steps and then tell me if you are still having problems:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

If you still have malware reports now, attach the logs showing what is being found!

 

Cookies are not problems as explain in the How to protect link I gave you.

You mean HijackThis not Killbox. Are you closing ALL browsers before fixing?? Also try shutting down any other protection software first since they all could block changes too. This is really not a problem key anyway but it is nice to clean everything up. Did you have IE7 installed at some point?

Just delete the file. Do you need to keep this DATA FROM OLD MACHINE folder? If not, delete it.

 

You're welcome. Sorry to hear of your hard disk crash but at least you should be clean of malware. You may not be clean of the junkware that original PC manufacturers install on PCs though. So you should go thru and uninstall all software that you have no plans on using. There can sometimes be a fairly significant amount junkware.

Also you should work thru the below to help keep you clean:

How to Protect yourself from malware!

 

You're welcome. And thanks!