Infected?

Discussion in 'Malware Help (A Specialist Will Reply)' started by mbrecon, Feb 18, 2014.

  1. mbrecon

    mbrecon Private E-2

    Strange thing happening and not sure it is malware, but smells like it.

    I'm part of a youth baseball league and recently took over the league computer used for background checks and issuing badges.

    It worked fine for a week and now when I boot up, it claims that exes are missing (googledrivesync, tray, etc.) on boot up. All though it boots fine after that, programs that have icon recognition on the desktop (Word, etc) will not work and claim the exe is gone and wants to search the web for it.

    I have booted in to safe mode to try to restore to earlier date, but it blue screens on me. I can't get to control panel or cmd to try and execute anything. I know I'm supposed to follow the malware steps outline, but I can't even get to explorer on a thumb drive to execute the required steps.

    Any ideas?
     
  2. mbrecon

    mbrecon Private E-2

    Sorry, forgot basic information.

    Windows 7 Home Edition
    Dell Inspiron N5050
    8GB

    Thanks.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there. :)

    Are you able to use safe mode with networking to run our malware removal procedures?
     
  4. mbrecon

    mbrecon Private E-2

    No, when I boot into safe mode, I can't execute iexplorer or chrome. The icons are there, but when I click on them, it pops up the window asking to search the internet or the local computer for a program to run the "file".

    Even if I search the local drive for the exe to click on it, I get the same response.
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  6. mbrecon

    mbrecon Private E-2

    No. In the previous response, any exe I click on takes me to a window to search the web for the right program to execute the exe. I have Google Drive on the PC and if I start it, I can move around, but still get the prompt when try to even run cmd.exe. I have not had much time since last night to try more, but it is on my list for tonight again.

    I have even tried to "repair" the install from safe mode...no luck.

    Thanks for the help
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I suggest that you post about this in the software forum. :)
     
  8. mbrecon

    mbrecon Private E-2

    Thanks, you don't think it is some really good rootkit? Just seemed fishy to me and I know when I have seen something similar in the past, it was a rootkit and your process helped/solved it. I will play some more before posting on the other forum.

    Thanks for the help.
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. Once you are up and running again, and if still suspicious of malware, you can always return here to continue. :)
     

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