infected

Discussion in 'Malware Help (A Specialist Will Reply)' started by mindgame, May 6, 2005.

  1. mindgame

    mindgame Private E-2

    Firstly ive followed the sticky thread and downloaded the spyware programs and followed the steps contained within the thread but my problem still persists.

    1.Firstly my desktop image does'nt appear and all i get is a blank screen which flashes from white to yellow my icons do still appear though.

    2. Secondly when i click my icon on my desktop to connect to the internet my hompage will load and then after about 3 seconds it will automatically close down without warning. This is not always the case though sometimes it will freeze after 5 minutes then close down or sometimes i can browse the internet for longer.

    Even though some of the programs have picked up on viruses etc here are some that i cannot delete. This is what the programs have picked up on

    spybot search and destroy picks up on a file named "DSO Exploit" and says that a secruity hole in the IE browser has occured alowing websites to execute code without asking first. Now when i try and delete the file it says that it has succesfully deleted it but when i run the program again the file reapears.

    Since my computer seemed to be infected ive also had random files popping up in my documents and my pictures etc These file are called

    desktop.dm
    thumbs.dm

    Other files that i have failed to delete but seem to be high risk are

    powerRegschedulerv3.exe
    c:\windows\system32\spoolv32.exe
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What version of Spybot are you running?
    What is the detections file version date?
     
  3. mindgame

    mindgame Private E-2

    Its says version 0.0.0.0 and i dont know what you mean about the other you'll have to explain how to find it out. Btw ive been running my computer in safe mode and the internet runs fine i dont no wether that helps.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There is no such version for Spybot. Please get the versions. Run Spybot. Then click Help and select About. That will show you the Spybot program version and the last detection update.
     
  5. mindgame

    mindgame Private E-2

    Its version 1.3 and it says that "no detection updates installed" and when i search for updates it says " no newer updates available ".
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! So now back to your first message. You said
    You did not follow all the steps in the READ ME FIRST. If you did, you would not have an old version of Spybot. Do not assume that what you have on you system is the correct version. Check the items we are asking you to download. They change frequently. And you must get updates as we specifiy too.

    Please run the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
     

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