Infections after Read-Me

Discussion in 'Malware Help (A Specialist Will Reply)' started by shanrene123, Dec 19, 2008.

  1. shanrene123

    shanrene123 Private First Class

    I'm working on a friend's e-machine laptop, running WinXP Professional SP2. He got it from someone who visited porn sites, so that is most likely when problems began. I ran the Read & Run Me scans and no more pop-ups, so I thought it was ok. I installed Avira Antivirus, trying to get it protected to give back. Avira caught 80+ infections, so it is still infected, but no more pop-ups, which is how I first knew it was infected. I'm attaching my log files for your review. Thank you in advance & Happy Holidays! :)Shanrene
     

    Attached Files:

  2. shanrene123

    shanrene123 Private First Class

    1 more log file is attached. Thank you!
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean....what issues are you still having?
     
  4. shanrene123

    shanrene123 Private First Class

    Tim, thank you for your reply. I'm glad the logs look clean. My antivirus program found like 80 more infected files, which is why I thought the laptop was still infected. Maybe it got the rest off. I'll go ahead and toggle system restore, etc...Thanks & Happy Holidays! :)Shanrene
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let me know if you still have any issues.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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