Installing Software

Discussion in 'Software' started by Jackoo, Jul 30, 2008.

  1. Jackoo

    Jackoo Private E-2

    Frequently, when I try to install software, I get the following message
    internal error: Failed to expand shell folder constant 'userdesktop'
    Could sometime please suggest a way to correct the problem?

    I'm running Windoes Xp with Service Pack 3.
     
    Jackoo, Jul 30, 2008
    #1
  2. usafveteran

    usafveteran MajorGeek

    usafveteran, Jul 30, 2008
    #2
  3. thesmokingun

    thesmokingun MajorGeek

    are you on a limited/nonadministrator account? from reading similar things on the web, might have something to do with permissions and maybe the desktop being read-only? do you have any other problems along with this? (i.e. computer running slow, maybe need to do a malware scan? ?
     
    thesmokingun, Jul 30, 2008
    #3
  4. Jackoo

    Jackoo Private E-2

    Thank you the quick response!
    Yes, it is a non-administrator account.
    3 different anti-malware scanners say that the computer is clean.
     
    Jackoo, Jul 30, 2008
    #4

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