internet connection problems

I was connected to the internet when all of a sudden i was disconnected and my computer froze. I have rebooted the computer, but cannot connect to the internet. I have tested all my wires and the internet on another compurter and the internet connection works on another computer. What should I do? THank you in advance for any help.

 

What operating system are you running?

What router/modem do you have?

How are you connected to said modem/router?

 

windows xp. linksys wireless g. however i am hard wired with lan connection.

 

Okay, please go to start --> (settings -->) control panel --> network connections.

() = may not need to do

There you will see a connection entitled "local area connection" (or similar). Please right-click on this and then choose "disable". then repeat, but disable should have been replaced with "enable". Do this and then try to connect again.

 

thanks, i tried that and it is still saying "internet explorer cannot display the webpage"

 

okay then, go to start --> all programs/applications --> accessories --> command prompt

Then type: ping www.google.com

please post back if you get a response; it will say "response from www.google.com: [ranom stuff we don't need]) or it will say "unable to contact" or "unable to connect to" or something similar.

 

ok it said:
pinging www.1.google.com {64.233.169.99} with 32 bytes of data

ping statistics for 64.233.169.99:
packets: sent =4,received =4, lost = 0

 

i downloaded firefox on another computer, and installed it on the computer with the issue. i am able to connect to the internet now; however, when i tried to go from msn.com to hotmail.com i was redirected to a porn site! what would be your next step? do i have a virus? thanks for your help so far!!

 

Yes, you probably have malware. Please look at this link: http://forums.majorgeeks.com/showthread.php?t=35407

then make a post in the malware forum if you need to.

 

Thanks for your help

 

No problem.