Internet connection was blocked. Fixed????

Discussion in 'Malware Help (A Specialist Will Reply)' started by Slider5150, May 5, 2010.

  1. Slider5150

    Slider5150 Private E-2

    Hi. This is a friend's computer. He got something on his computer and used some of the thread tools to get rid of a security risk popup. But his internet connectivity didn't restore. He tried to do a system restore, but it failed... So he gave it to me. I ran all the steps in the thread, and connectivity is restored. I would still appreciate it if someone would just peek at the logs to make sure that it is completely clean.

    Thanks so much for your time and help!

    Slider5150
     

    Attached Files:

  2. Slider5150

    Slider5150 Private E-2

    Here is the last log.

    Thanks again for your help!
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6

    Use windows explorer to find and delete:
    c:\documents and settings\Administrator\Local Settings\Application Data\semdoqxig

    Reboot and download and install:
    Java Runtime 6

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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