Problems started a couple days ago when Firefox started being unable to load web pages. I tried IE and it had the same problem. Diagnose Connection Problems told me Windows has detected a problem with the Winsock provider catalog on this computer... I let IE do it's fix and rebooted. Firefox and IE worked for about a day. But problems came back. Symptoms are: after a reboot, Firefox can load one or two web pages and then it seems Winsock is messed up again. IE always comes up with the same diagnosis (Winsock catalog problem). I downloaded WinsockxpFix.exe and ran it. That worked for a few minutes, but not much longer. So I did a complete scan with Norton AV...of course, it found nothing. I also ran MBAM and it found nothing. So I came here and started the detailed cleaning procedure. I did the Read & Run Me First. I then ran the five tools/scans. Four logs are attached. This is the RootRepeal log: ROOTREPEAL (c) AD, 2007-2009 ================================================== Scan Start Time: 2010/08/12 20:00 Program Version: Version 18.104.22.168 Windows Version: Windows XP SP3 ================================================== Hidden/Locked Files ------------------- I also ran the SUPERAntiSpyware Repair broken Network Connection (WinSock LSP Chain) Nothing seems to have been able to fix the Firefox/IE connection problems. Do the logs indicate virus/malware/etc?