Internet Explore not working

Logs did not attach. Also no need to include your email address, all advices are given publicly via the forums.

 

The version of MGTools you used is WAY out of date!!


http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate this detection:

• [V2][SUSP PATH] Funmoods : C:\Users\Denise\AppData\Roaming\Funmoods\UPDATE~1\UPDATE~1.EXE - /Check [x] -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.



Re run Hitman and have it delete Potential Unwanted Programs.


Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
• O18 - Protocol: linkscanner - (no CLSID) - (no file)
• O20 - AppInit_DLLs: c:\progra~3\browse~1\25976~1.107\{c16c1~1\mngr.dll

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix exit HJT.



Delete these if they show:

• C:\Program Files (x86)\Common Files\Spigot
• c:\progra~3\browse~1
• C:\Users\Denise\AppData\Roaming\Funmoods

http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.


Run the new MGTools.exe and attach the new MGlogs.zip

 

Did you miss the last part of my instructions about MGTools?

 

Sounds like a crook to me.

Did you delete all the PUP's with Hitman? To be sure, when you rescan, does it find any Potential Unwanted Programs?

OK, with regards to what you posted at the very start, how is the computer running now? :confused

 

Ahhh, pardon me, I misunderstood.

Hopefully it will be after this.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
C:\ProgramData\Babylon
C:\Users\Denise\AppData\Roaming\Funmoods

:reg
[-HKLM\SOFTWARE\Classes\AppID\{C3110516-8EFC-49D6-8B72-69354F332062}]
[-HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{C3110516-8EFC-49D6-8B72-69354F332062}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}]
[-HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh]
[-HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj]
[-HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}]
[-HKLM\SOFTWARE\Wow6432Node\DataMngr]
[-HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh]
[-HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj]
[-HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}]
[-HKU\S-1-5-21-699811111-2446923022-3757014278-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKU\S-1-5-21-699811111-2446923022-3757014278-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
[-HKU\S-1-5-21-699811111-2446923022-3757014278-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKU\S-1-5-21-699811111-2446923022-3757014278-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Now re run Hitman again and attach the log. I want to see if anything remains.

 

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

• Reboot the machine.
• Re run Hitman again and attach log.

 

I am seeking some advice. Hang in there.

 

Hi. Can you disable AVG and IOBIT Malware Fighter please and re run my reg patch in post # 12 again.

 

OK, when you re run Hitman now, do they reappear? Does it still detect PUP's?

 

Hmm interesting. Rescan again now and attach new log.

 

Excellent. Do any other issues remain?

 

Then because I have done all I can in the way of removing junk, I am going to have to suggest that you post about this in the software forum.

Again, not topic for the malware forum.

We're coming to that now in the final steps.

Vista upwards, I suggest using the windows own firewall, however if your version of avg includes a firewall, you may as well utilise that.

I would advise you to keep hold of SUPERantispyware or Malware Bytes to run scans with on a reg basis.

You can ask about this in the software forum too.

Yes Steam is safe.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
8. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!