Internet Explorer Issues

Discussion in 'Malware Help (A Specialist Will Reply)' started by bgunn, Nov 19, 2008.

  1. bgunn

    bgunn Private First Class

    ok... several days ago, I posted that my boss' CPU was acting up. First, his IE7 w/ Google Homepage would re-direct the page to some other search engine. So we ran Spybot & AVG Anti-Spyware, they found some issues and were dealt with accordingly.
    After that, IE7 then would just toss up the "page not available" when starting it up... if you then typed in yahoo.com or some other known addy, it would say "invalid address".
    I ran through the Malware Procedure list for WinXP and attached are two logs for ComboFix & MGTools. Thought each found something and fixed it but IE7 is still not working right.
    So here are the logs... looking for feedback (good or bad). Thanks.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this:

    If you haven't already, please disable the Guest account in User accounts.

    Run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Please Disable Spybot's TeaTimer

    * Run Spybot and click Mode
    * Select Advanced Mode.
    * Then click Tools and select Resident.
    * Now in the right window pane, uncheck TeaTimer.
    * Also while this is open, in the left column now select IE Tweaks
    * and then in the right pane make sure all the Miscellaneous locks are unchecked.
    * Now quit Spybot!

    Please use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    Viewpoint Media Player

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the "Input script here:"
    part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now download and install:
    Java Runtime

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     

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