Internet not working

Discussion in 'Malware Help (A Specialist Will Reply)' started by shavette, Nov 25, 2009.

  1. shavette

    shavette Private E-2

    when I ran adaware, it stated that I has vx2 better internet virus. I downloaded the cleaner and the following logs appears:

    Files found ---

    Additional files ---

    Keys under Notify---
    crypt32chain
    cryptnet
    cscdll
    ScCertProp
    Shedule
    sclgntfy
    sensLogn
    termsrv
    wlballon

    Guardian Key--- is called:

    User Ageny String---
    sv1
    GTB6

    Everytime I try access internet, it does not show my home page. When I use MSN explorer, it loads but the home page is change to read www.msnmember.msn.com. It would not let me update my virus protections under adaware, spybot, and symantec. I tried going through safe mode and deleted iexplorer but that did not work. Please help me remove this malware from my system. Thank you so much
     
  2. evilfantasy

    evilfantasy Malware Fighter

    Welcome to MajorGeeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide

    If any of the scans will not run or download move on to the next one and let me know what happened like if there were any errors or if they just wouldn't download or run.
     

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