Internet problems after "windows 7 repair" virus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jaypotter, Jun 17, 2011.

  1. jaypotter

    jaypotter Private E-2

    Hi,
    I was just infected with the Windows 7 Repair virus, its a nasty, nasty little bug. I managed to get rid of it and was aware of some of the after effects of the virus.

    For those who don't know this happy fella installs itself on your computer, insists you pay it money to repair a heap of hard drive errors etc all the while hiding everything on your computer.

    I managed to bring back most of my icons and programs but I am having one huge problem:

    Since the virus attacked most programs that automatically connect to the internet wont any more. The first thing I noticed was when I went into Firefox instead of loading a web-page it would say "The proxy server is refusing connections." So I was like "Ok, this must had been changed by the virus" so I switched Firefox from manual proxy to "auto-detect proxy" and that fixed the browser.

    The problem now is that other programs can't connect to the internet. World of Warcraft's launch utility wont connect (however if I run the game directly it will), neither will my Curse client for wow's addons. Windows update can't connect. I can't get online with internet explorer either. However, Steam seems to connect, so will google talk.

    I admittedly am over my head with this one, and really would appreciate some help.

    At the moment I am running Avast anti-virus (was running this when I got infected) and now I have ad-aware and Malwarebytes (trial). As an experiment I disabled everything including my firewall and tried to run windows update, and it still could not connect so I am pretty sure I can rule out my anti-virus and mal-ware apps as well as my firewall as being the reason for my problem. But any help from you guys would be greatly appreciated.
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    First run this:
    Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

    http://download.bleepingcomputer.com/grinler/unhide.exe

    Now run it. Now see if you can find your Programs and how are the icons on the Desktop looking?

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. jaypotter

    jaypotter Private E-2

    Ok here are the logs you guys want. Again, the virus is gone it just changed something, and if anyone might know exactly what that was so I can put it back to normal that would be great.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You haven't attached any logs. :(
     
  5. jaypotter

    jaypotter Private E-2

    whoops sorry, I was running out the door pressed send and left it up to who ever is watching over the interwebz. They have forsaken me -_-.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you using a proxy server? If not, let's fix it:

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract+ avenger.exe from the Zip file and save it to your desktop

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now uninstall your old Java and update it to the newer version:
    Java(TM) 6 Update 22

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:

    • C:\MGlogs.zip
    • C:\Avenger.txt

    Make sure you tell me how things are working now!
     

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