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Welcome to Major Geeks!

Uninstall the below old versions of Java:
Java 7 Update 17

Now install the current version of Sun Java from: Sun Java Runtime Environment

Please download OTM by Old Timer and save it to your Desktop.

• Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

:Files
C:\Users\Cathy\AppData\Local\ntr\{25C4E92D-64D0-4DD8-8B7D-CF425FA9E7F5}\znrlgfsr.dll
C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
C:\ProgramData\Babylon
C:\Users\Cathy\AppData\Roaming\Babylon
C:\$avg8.vault$
C:\Users\Cathy\AppData\Local\Temp\*.*

:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Babylon]
[-HKEY_USERS\S-1-5-21-1483742929-1879438764-2555626355-1004\Software\Softonic]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"{25C4E92D-64D0-4DD8-8B7D-CF425FA9E7F5}"=-
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"{25C4E92D-64D0-4DD8-8B7D-CF425FA9E7F5}"=-
[HKEY_USERS\S-1-5-21-1483742929-1879438764-2555626355-1004\Software\Microsoft\Windows\CurrentVersion\run]
"{25C4E92D-64D0-4DD8-8B7D-CF425FA9E7F5}"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!