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Your infection is in your Master Boot Record (MBR). We need to see the below log before creating a fix.

• Download bootkit_remover.rar
• Click the underlined DOWNLOAD text to download the file and save it to your Desktop.
• You then need to extract the remover.exe file from the RAR using a program capable of extracing RAR compressed files. If you don't have an extraction program, you can use 7-Zip
• After extracing remover.exe to your Desktop, double click the remover.exe file to run the program.
• Attach or post inline here, the output from remover.exe

NOTE: The Command Prompt window text can be copied to the clip board by right clicking on the top bar of the window and using the Edit commands to Mark, Copy, and Paste.


Also I need to ask some questions:

1. Do you have any drives that has a non-windows installation on them
2. Are all drives NTFS formatted
3. Do you have any non-standard or special MBRs which can occur from companies like Dell or HP who frequently install additional partitions used for recovery partitions in lieu of giving CD/DVDs.
4. Is any program like Grub ( see:http://www.gnu.org/software/grub/ ) being used
5. Is drive-encryption being used?
6. Are any drives external USB pen drives or external hard drives being used?
7. VERY IMPORTANT: Do you have all important data backed up? You really should do this before continuing since we will need to rewrite your MBR to fix this and while most times this can be done without any problem, these infections can react badly and that could result in a PC not being bootable. You really don't have much choice though since these infections are too dangerous to your security to leave on a PC.

 

Thus for example with remover.exe on the Desktop and assuming the physicaldrive0

• Click Start, Run and copy and paste the below into the Run box and click OK.

• Now reboot your PC and after reboot continue with the below instructions.
• Run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

No it was not!

A System Restore will not remove the infection from your Master Boot Record. So did you mean you did a System Restore or did you do a System Recovery which means you reimaged your system back to a factory recovery partition?

 

That's what I suspected since you implied the problem was gone.


You should work thru the below now.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome. Surf safely!