Invisible IE Pop ups and wave audio volume control auto resets to low.

Discussion in 'Malware Help (A Specialist Will Reply)' started by status, Aug 14, 2010.

  1. status

    status Private E-2

    Hello, I am new here I have looked at similar threads about this problem and I have already ran MBRCheck & MGtools. I am using a Dell desktop which is about 5-6 years old. It came with Windows XP Home Edition Version 2002 Service Pack 3, 2.79 GHz, & 512 MB of Ram. This PC has been working quite well for these past years and I want it to last. There's a problem with my windows update telling me to restart/shut off my computer and when I do that it keeps coming back up. I also use AVG Free as my anti-virus program there's a problem with that too it says I need to restart my PC for update manager, but when I do that nothing happens like my windows update. Please help me fix these problems.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You have multiple AV software on your system. There are a lot of leftovers of Avira as well as your having Norton in your add/remove programs list..

    You need to run these scans:
    SAS
    MBAM
    ComboFix

    Attach those logs in your next reply.

    Please also re-run MBRCheck and attach that log.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 3
    Norton AntiVirus SYMLT MSI
    Norton AntiVirus

    Now use windows explorer to find and delete:
    C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
    C:\WINDOWS\Temp\100.dat
    C:\WINDOWS\Tasks\AE8C29869073A57E.job
    C:\Program Files\Alwil Software\Avast5

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    * SAS and MBAM logs.
    * C:\ComboFix.txt
    * C:\MGlogs.zip
    * NBRCheck log
    Make sure you tell me how things are working now!

    You need to double ( at a minimum ) the amount of RAM you have installed:
    Code:
    Total Physical Memory    512.00 MB    
    Available Physical Memory    92.90 MB
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds