iPod/iTunes Problems on a PC

Everytime I try to change any ipod preferences, I get the following error message:
"An error occurred when updating the default player for audio file types. You do not have enough access priviliges for this operation."
Then, when I press OK, my computer restarts. Also, when I go to File-Update iPod, my computer restarts, AND when I plug in my iPod for auto update, it will restart unless it has just restarted. In other words, it will only allow 1 update per restart. Please help, I have Windows XP home edition, a fairly fast computer with no viruses that I know of. I don't know what could be causing this!!!

 

This sort of thing can always be a hassle, from my past experience.

Firstly, check that your ipod software (not itunes) is installed and you have the latest updates installed to your ipod.

Then, click Start > right click My Computer > Properties > Advanced Tab > Settings un 'Startup and Recovery' > Make sure 'Automatically Restart' isn't checked.

Try updating your ipod now, if the problem persists, let us know.

 

I have already updated everything for my ipod and I did what you said, yet it still restarted and this time went to a blue screen with white type saying someting about my computer had a fatal error and was restarted to prevent damage to it and if this is the first time I should just restart my computer but if it happens again I should talk to my hardware provider and see what the prob is. That was basically what it said. Please help this is so annoying.

 

Post exactly what the error said, word for word.

 

Ok I'll take a picture because it was a long error message and I couldnt copy it.

 

http://img295.imageshack.us/img295/2238/10006487sq.jpg
I get this error right after I plug my ipod in for autoupdate or press update iPod.

 

Go to your C:\windows\minidump folder and zip the 3 most recent files in it and attach it to a post.

 

Attached.

 

Give me some time to look them over.

 

Ok thanks I'll be waiting for an answer.

 

The culprit is the Roxio software on your computer.

Uninstall it and try again.

 

That worked, Thank you so much for the help. If there is anything I can do to help the site please let me know, that was incredibly frustrating. You guys are geniuses.