Is my computer clean?

Discussion in 'Malware Help (A Specialist Will Reply)' started by txv0, Feb 8, 2009.

  1. txv0

    txv0 Private E-2

    Hi,

    I recently got an infection and proceeded with combating the infection. I asked a friend for some help and he referred me to the Windows XP Cleaning procedure. I followed it and later I realized that it was only a part of the Read Me. After completing the Windows XP Cleaning procedures I did the rest of the Read Me (install CCleaner and updated Java 12). I was wondering what I should do now? I'm sorry if I failed to follow any of the instructions. :cry

    -TVO
     

    Attached Files:

  2. txv0

    txv0 Private E-2

    Here is the mgtools Log.

    Thank you for any help.


    -TVO
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The only problem I am seeing is that you have two AV programs:
    C:\PROGRA~1\AVG\AVG8
    C:\Program Files\CA\eTrust Internet Security Suite

    You need to uninstall one!

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  4. txv0

    txv0 Private E-2

    thanks tim for the help. all is good :)

    -tvo
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know....safe surfing. :)
     

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