Is My Computer Infected?

I have read the sticky, "READ & RUN ME FIRST Malware Removal Guide" using the instructions for Vista because my PC's OS is Windows Vista HP SP 2. I have followed the steps as far as "Step 3: Installing Tools and Runnin Scans" inclusive.

Yesterday I received an email that appeared to have come from my credit card provider. They do have my email address and they do send me emails, e.g. to remind me a payment is due, to confirm a payment has been received. This email looked suspicious and I reported it to them. They are closing my account and opening a new one to make sure nothing suspicious happens. They have advised me to get my PC checked for viruses at a PC retailer. They named a retailer and that makes me wonder if they have an agreement with them.

I believe taking it to a PC retailer is an unnecessary expense; therefore, I have carried out the advice here on Majorgeeks to check whether I have been infected. I have run the recommended scans and they have all reported no threats.

I would appreciate someone looking at the logs and I have attached them. I will proceed to the next step of the malware removal guide once I receive a reply about my logs.

I do appreciate what you do and would like to thank you in advance.

 

I ran a number of the alternative scans recommended in Step 8 of the malware removal guide. One of them, McAfee Labs Stinger version 12.1.0.995, said it found and cleaned one threat; therefore, I attach the log from that scan.

 

Thank you very much for helping me with this issue. I appreciate your time and effort. I'm pleased to hear the logs show my PC is clean.

I'm afraid you assume wrong regarding me not opening any attachment:-o Normally, I am so damned careful. If it was possible to kick your own backside I would be kicking myself around the house. Yes, I did press the link in the email. I may have been lucky because a warning came up saying this is a dangerous web site and it wouldn't allow me to go any further.

I'm not experiencing any issues and since I last posted I've done quite a few of the other alternative scans and they all say they've found nothing.

There's two more scans left that I'm going to do that are left on the list SUPERAntispyware and Trend Micro Housecall. Hopefully both of those will say my PC is uninfected.

I really hope others read this and learn from my stupidity. It would seem on this occasion I've probably been lucky and had a narrow escape.

As per my credit card provider's recommendations I've also changed the password for the emai account.

 

I'd be grateful if you'd expand on what this means. I didn't disable any disk emulation software because not knowing what it is I don't think I have any. Therefore, even though I read step 4 I didn't download and use Defogger. I read it and thought, "I don't have that so I don't need this step".

Have I made an error? Does it mean I'm going to have to do all the malware scans again?

 

Phew, thanks, I'd have done it again because it's worth it not to have an infected PC and it's not difficult it just takes a lot of time.