Is my computer infected?

Discussion in 'Malware Help (A Specialist Will Reply)' started by phoenixblue, Oct 16, 2015.

  1. phoenixblue

    phoenixblue Private E-2

    Hi. I think my computer is infected, can anyone help please?
    I usually use a program called Sandboxie with no problems but two days ago it keeps freezing and constantly getting errors, with random scripts and I think there's ad stuff trying to run. Can anyone help me out to make sure my computer is safe?

    I followed all the steps in the sticky. Here are the logs.
    MBAM and TDSSKiller didn't detect anything so I didn't attach those.

    Thank you.
     

    Attached Files:

    phoenixblue, Oct 16, 2015
    #1
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks!

    I haven't found any malware yet but some may be hidden as you didn't run the tools in Normal Startup Mode as instructed.

    Use MSconfig to reset your machine into normal startup mode, then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select "Run As Administrator").

    Attach the updated C:\MGlogs.zip to your next reply.
     
    dr.moriarty, Oct 17, 2015
    #2
  3. phoenixblue

    phoenixblue Private E-2

    Hi. Sorry about that, I must have missed it during the instructions.
    Thanks for helping me.

    I put my computer in normal start up and attached the mglogs.
     

    Attached Files:

    phoenixblue, Oct 17, 2015
    #3
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome.

    ...still looking okay. How's it running?
     
    dr.moriarty, Oct 17, 2015
    #4
  5. phoenixblue

    phoenixblue Private E-2

    Hi. I still kept getting the same freezing and BSODs using Sandboxie until I realized maybe the problem was Sandboxie, so I went to the Sandboxie site and it said that the recent windows updates messed it up somehow and downloading the new version fixed it.

    Everything seems back to normal now although my computer's loading lights keeps flashing constantly for no reason even when I'm not doing anything, not sure why it's doing that.

    Thanks for your help. Wanted to make sure there was no malware on my computer. Thanks.
     
    phoenixblue, Oct 18, 2015
    #5
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome, phoenixblue.

    :) I'm glad that you found out what the issue was.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, Win 7/8 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work through the below link:
    Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif
     
    dr.moriarty, Oct 18, 2015
    #6
  7. phoenixblue

    phoenixblue Private E-2

    Thank you very much for your quick help. :)
     
    phoenixblue, Oct 18, 2015
    #7
  8. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    "Very welcome!"

    Maybe the members who hang out in our Software forum can help figure out the activity that's going on with your hdd.

    dr.m
     
    dr.moriarty, Oct 18, 2015
    #8

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