Is this all Virus Related?

You did not let MGTools.exe run to completion. The logs are incomplete.

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
• Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
• Click Start scan
• It will run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.

Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some data on it
• Right click on the screen and select > Select All
• Press Control+C
• Open a notepad and press Control+V
• now please ATTACH that report to this thread

Please do this, click Start, Run and enter cmd and click OK. This will open a command prompt window. In the command prompt window, enter the below commands each followed by the enter key. Note there is a space after the cd

cd \MGtools
GetLogs.bat

 

Are you experiencing browser redirects as well?

(You missed this step previously)

Please do this, click Start, Run and enter cmd and click OK. This will open a command prompt window. In the command prompt window, enter the below commands each followed by the enter key. Note there is a space after the cd

cd \MGtools
GetLogs.bat

Let it run all the way to completion.

Do you have you XP boot CD? I suspect you have an MBR infection and we will need the disk.

 

You should have a C:\MGlogs.zip. Please check and attach.

 

This is a download of an .iso file of just the Recovery Console for XP.
Burn to CD with Nero or other 'disc image' capable tool and boot.

XP Recovery Console.

Now move TDSSKiller directly to your C:\ drive. So you should have C:\TDSSKiller.exe

Once you have created the disc, boot to the bios and change the boot order to CD/DVD as first boot device.

Now boot to the disc and go into the Recovery console. At the prompt, change the directory to the C: prompt and then type:
C:\TDSSKiller.exe and hit enter.

Reboot and Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  
  • Done! Press ENTER to exit...
  
  
• Or you will see more information like below if a problem is found:
  
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
  
  
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message.