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Discussion in 'Malware Help (A Specialist Will Reply)' started by melodramatic, Feb 9, 2010.

  1. melodramatic

    melodramatic Private E-2

    I have something on my computer, hopefully you guys can help. I've read the "READ & RUN ME FIRST" so hopefully I'm at the point where I can post. I've had this disease for about 14 hours now. Random website pop-ups, background is hijacked, task bar telling me I'm infected, beginning splash screen says I have "worm.win32.netsky", homepage is taken over, C:\WINDOWS\system32/ctfmon.exe (close/ignore), LELA 3.1 Updater and I can't view some websites like avg.com. Ironically I was installing a cracked version of avg*infected* when this thing hit me. I'm a believer that you guys are my saviors. Thank you in advance even if it doesn't work out.

    ISSUE #1: Malwarebytes crashed at the end of the process. It still created a log though. Re-ran Malwarbytes: Sucess. 2nd log created.
    ISSUE #2: RootRepeal kept crashing my sytem, even in Safe Mode.
     

    Attached Files:

  2. melodramatic

    melodramatic Private E-2

    con't attatchments
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    1. Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode, if you haven't done so already.

    2. You currently have combofix running from the wrong location. You must move it now directly to your desktop before we continue and not have it in a location like the below:
    3.If you do not use Windows Messenger Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    4. Please go to Add/Remove programs and uninstall the following software:

    • Java(TM) 6 Update 17
    • Java(TM) 6 Update 3

    5. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking Fix exit HJT.

    6. Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Fcopy::
    C:\WINDOWS\ServicePackFiles\i386\ctfmon.exe | c:\windows\system32\ctfmon.exe
    C:\WINDOWS\ServicePackFiles\i386\ctfmon.exe | c:\windows\system32\dllcache\ctfmon.exe
    
    File::
    c:\windows\Tasks\At625.job
    c:\windows\Tasks\At626.job
    c:\windows\Tasks\At627.job
    c:\windows\Tasks\At628.job
    c:\windows\Tasks\At629.job 
    c:\windows\Tasks\At630.job
    c:\windows\Tasks\At631.job
    c:\windows\Tasks\At632.job
    c:\windows\Tasks\At633.job
    c:\windows\Tasks\At634.job
    c:\windows\Tasks\At635.job
    c:\windows\Tasks\At636.job
    c:\windows\Tasks\At637.job
    c:\windows\Tasks\At638.job
    c:\windows\Tasks\At639.job
    c:\windows\Tasks\At640.job
    c:\windows\Tasks\At641.job
    c:\windows\Tasks\At642.job
    c:\windows\Tasks\At643.job
    c:\windows\Tasks\At644.job
    c:\windows\Tasks\At645.job
    c:\windows\Tasks\At646.job
    c:\windows\Tasks\At647.job
    c:\windows\Tasks\At648.job
    c:\program files\1248359.dat
    c:\program files\415953.dat
    c:\documents and settings\OverklocK\khalmnpr .exe
    c:\documents and settings\OverklocK\cthelper .exe
    c:\windows\system32\nerocheck .exe
    c:\windows\system32\giribemi.exe
    c:\program files\Adobe\Reader 9.0\Reader\reader_sl .exe
    c:\program files\ATI Technologies\ATI.ACE\Core-Static\clistart .exe
    c:\program files\Common Files\Adobe\ARM\1.0\adobearm .exe
    c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth .exe
    c:\program files\iTunes\ituneshelper .exe
    c:\program files\Java\jre6\bin\jusched .exe
    c:\documents and settings\OverklocK\khalmnpr.exe
    c:\documents and settings\OverklocK\ctxfihlp.exe
    c:\documents and settings\OverklocK\cthelper.exe
    c:\program files\Linksys\Linksys EasyLink Advisor\linksys easylink advisor .exe
    c:\program files\Messenger\msmsgs .exe
    c:\program files\Microsoft IntelliType Pro\itype .exe
    c:\program files\Nero\Nero 7\InCD\incd .exe
    c:\program files\QuickTime\qttask .exe
    c:\program files\Siber Systems\AI RoboForm\robotaskbaricon .exe
    c:\program files\SUPERAntiSpyware\superantispyware .exe
    c:\windows\system32\nerocheck .exe
    c:\program files\internet explorer\wmpscfgs.exe
    C:\Documents and Settings\OverklocK\cthelper .exe
    C:\Documents and Settings\OverklocK\ctxfihlp .exe
    C:\Documents and Settings\All Users\Application Data\mswintmp.dat
    C:\Documents and Settings\OverklocK\Local Settings\temp\wmpscfgs.exe
    
    Folder::
    c:\program files\AVG
    
    Registry::
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    7. Now reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    8. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

    9. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  5. melodramatic

    melodramatic Private E-2

    #1 done
    #2 done
    #3 removed messenger
    #4 removed both programs
    #5 all disabled
    #6 log created and attached
    #7 rebooted and java runtime 6 installed
    #8 log created
    #9 i'm still getting some random cmd window upon start-up. they go so fast i can't read them. also getting eula 3.1 window on start-up also.
     

    Attached Files:

    Last edited: Feb 11, 2010
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please do this:

    • Go to TDSSKiller and Download TDSSKiller.zip to your Desktop
    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Click Start > Run and copy/paste the following bold command into Run box and hit Enter ( the quotes are required).
    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

    • Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    • When done, a log file should be created on your C: drive called "TDSSKiller.txt" please attach this log to your next reply.
     
  7. melodramatic

    melodramatic Private E-2

    tdskiller = success (log attached)
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We need to clear up from the cracked avg.

    1. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix exit HJT.

    2. Now we need to use ComboFix to remove the rest of the cracked avg you downloaded.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Driver::
    AvgLdx86
    AvgTdiX
    File::
    c:\documents and settings\OverklocK\Local Settings\Application Data\prvlcl.dat
    c:\windows\system32\drivers\avgtdix.sys
    c:\windows\system32\drivers\avgldx86.sys
    c:\windows\system32\drivers\avgmfx86.sys
    c:\windows\system32\avgrsstx.dll
    c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
    c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll
    c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
    c:\documents and settings\All Users\Application Data\avg9\update\backup\avgfrw.exe
    Folder::
    C:\$AVG
    c:\program files\AVG
    c:\windows\system32\drivers\Avg
    c:\documents and settings\All Users\Application Data\avg9
    c:\documents and settings\All Users\Application Data\AVG Security Toolbar
    c:\documents and settings\OverklocK\Local Settings\Application Data\AVG Security Toolbar
    Registry::
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"=-
    [-HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    3. Install some anti virus at this point.

    You can choose from our list of reccommended here:

    (Scroll down to section 2, antivirus)

    4. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

    5. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  9. melodramatic

    melodramatic Private E-2

    Thank you Kestrel for getting my computer back to a point where I could back up my data. I never resolved my issues completely, but enough so could reinstall windows and insure it was taken care of. You really are a savior. I'm sure you will blessed with good fortune. Thank you again!
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member


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