itunes help

i have been using itunes for a few years and i tried to install the newest version on my labtop but it didnt work. there was no error message it seemed to install fine but when i double clicked it it just didnt work. the labtop has xp and is only a few years old. so i installed an older version and it worked. just a few days ago i was downloading videos from itunes and it said i needed to upgrade for the videos so i did and now it isnt working again and the old ones arent either. does anyone have a solution
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hi i did what you said but for the cleaner thing to get repair everything you have to pay for it. will it still work if i just use the trial?

 

hello again i just finished re installing itunes after i did all that and its still the same result.. any other suggestions?

 

oh ok thanks i got the ccleaner now.

 

ok so i did all the stuff you said to do and i used the ccleaner and still the itunes does not work. any other suggestions???