I've been Hijacked

Discussion in 'Malware Help (A Specialist Will Reply)' started by oneohm, May 30, 2005.

  1. oneohm

    oneohm Private E-2

    I am running Windows XP SP2.
    I cannot change my homepage from about:blank. When I open internet explorer it is redirected to www.updatesearches.com, and the same thing happens if I try www.yahoo.com or login to hotmail. I followed the steps in "How to: Spyware, Trojan And Virus Removal", and my log file does not show the Dll's found in "Generic Solution to HSA (Only the Best) & About:Blank hijack", they just list websites.
    Any help would be greatly appreciated.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  3. oneohm

    oneohm Private E-2

    Here is my log file.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Open Control Panel and select Add/Remove Programs look for the below programs and uninstall them if found:
    Search Maid
    Security IGuard
    Virtual Maid

    Now exit Add/Remove Programs.


    Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
    C:\WINDOWS\System32\msole32.exe
    C:\WINDOWS\System32\shnlog.exe
    C:\WINDOWS\System32\intmon.exe


    After killing all the above processes, click "Back".
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hp9980.tmp




    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\system32\msmsgs.exe
    C:\WINDOWS\system32\shnlog.exe
    C:\WINDOWS\system32\intmonp.exe
    C:\WINDOWS\System32\intmon.exe
    C:\Windows\System32\helper.exe
    C:\Windows\System32\ole32vbs.exe
    C:\Windows\system32\msole32.exe
    C:\WINDOWS\system32\hp9980.tmp

    C:\wp.exe
    C:\wp.bmp
    C:\bsw.exe
    C:\Windows\sites.ini
    C:\Windows\popuper.exe
    C:\Program Files\Search Maid<--- the whole folder
    C:\Program Files\Security IGuard<--- the whole folder
    C:\Program Files\Virtual Maid<--- the whole folder
    C:\Windows\System32\Log Files <--- the whole folder


    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

    Now reboot in normal mode and continue with the below.

    Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixwp.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Double-click on the fixwp.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to add to the registry say yes.
    Now please download HOSTER and then follow the below steps.
    • Unzip Hoster to a convenient folder such as C:\Hoster
    • Run Hoster.exe, click Restore Original Hosts and then click OK.
    • Click the X to exit the program.
    Now post a new HJT log. And tell me how things are working.
     
  5. oneohm

    oneohm Private E-2

    Followed your instructions. I was able to change the homepage and it stayed to what I changed it to. When I opened the internet it did not automatically redirect to www.updatesearches.com.
    Here is the log file as you requested.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are still infected as indicated by the below line in your HJT log:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
    O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hp5C7B.tmp (file missing)

    You need to run ALL the same steps again (to be safe) but the above list should be fixed where I previously had you use HJT to fix lines.

    Make sure you find and delete all the files in the list and especially this one: C:\WINDOWS\system32\msmsgs.exe
     
  7. oneohm

    oneohm Private E-2

    I followed the instructions again and here is the latest log file.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Now you look clean! Just to be safe, I would recommend one more reboot and then double check to make sure nothing has come back.
     
  9. oneohm

    oneohm Private E-2

    The log file was the same after reboot. Thank you for all of your help. I don't know how much money I saved by finding this site, but I will recommend it to every one of my friends.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


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