I've been infected before, but THIS one is a doozy. Help?

Discussion in 'Malware Help (A Specialist Will Reply)' started by knowsguy, Feb 15, 2010.

  1. knowsguy

    knowsguy Private E-2

    Antivirus Soft showed up on my laptop, so I came here to run through all the possible ways to fix.

    I can not open or use anything unless in safe mode. I can't access the internet.

    I did all the pre-cleaning steps (except couldn't remove Search Assist, because I am forced to be in Safe Mode, and couldn't remove Java update 17).
    I tried to run Superantispyware, but it says "The system administrator has set policies to prevent this installation" (I'm the administrator, and didn't set policies.

    I tried running malwarebytes anti-malware, it shows 0 infections.

    Would a Hijackthis log help?
     
  2. knowsguy

    knowsguy Private E-2

    Thanks, anyway, I found a fix.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Care to share the "fix"? :)
     
  4. knowsguy

    knowsguy Private E-2

    In my case, it was quite simple.

    Ran Hijackthis, and fixed 2 entries:

    O4 - HKLM\..\Run: [wbjteggo] C:\Documents and Settings\Claire\Local Settings\Application Data\yxtgnr\ihlesftav.exe
    O4 - HKCU\..\Run: [wbjteggo] C:\Documents and Settings\Claire\Local Settings\Application Data\yxtgnr\ihlesftav.exe

    Then made sure to check 'see hidden files' was checked under folder options, rebooted, then manually removed C:\Documents and Settings\Claire\Local Settings\Application Data\yxtgnr


    All is swell so far (knocks particle board).
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Let's hope that no other malware was hiding because you cannot work up a complete fix by only looking at a HJT log. Often times, in fact most times, it will be lurking in places that HJT just cannot reach.
     

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