I've tried everything in the intro post, and I'm still having trouble

Discussion in 'Malware Help (A Specialist Will Reply)' started by whyteroze_28, Jan 26, 2008.

  1. whyteroze_28

    whyteroze_28 Private E-2

    I've done everything suggested, Ad-Aware, Spybot, Anti-virus software, and I'm still having problems with my computer. It's slow, it's got error messages and it's constantly bringing up IE windows for no reason. I'm putting the Hijackthis log in this post because I can't upload the file and I'd appreciate any help I can get. Thanks.
     
    Last edited by a moderator: Jan 26, 2008
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. whyteroze_28

    whyteroze_28 Private E-2

    Ok, here are the files you asked for. I'm not sure if everything is fixed, but the computer does seem to be working better. If you see anything that I may still need to do, please let me know.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The below file should not be saved here!! Either delete it or move it someplace else if you still need it. Storing it here, makes it look like malware.
    Code:
    "C:\Program Files\Internet Explorer\"
    system~1.exe  Nov 13 2007    42717176  "SystemMechanic7Pro.exe"

    Uninstall the below old versions of software:
    Java(TM) 6 Update 3

    Okay now we need to use a new tool.
    • Download and save to RenV.exe to your Desktop (must be on the Desktop)
    • Now Copy the bold text in the below code box to notepad. Save it as Log.txt to your desktop. (It must be on your Desktop).
    Code:
    C:\Program Files\Common Files\Real\Update_OB\realsched .exe
    C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer .exe
    C:\Program Files\Messenger\msmsgs .exe
    C:\Program Files\QuickTime\QTTask .exe
    C:\WINDOWS\system32\ctfmon .exe
    
    • Now using your mouse, drag Log.txt onto RenV.exe
    • When finished, RenV.exe will produce a new log names Log.txt on your Desktop may or may not ask for this log later.


    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
  5. whyteroze_28

    whyteroze_28 Private E-2

    Okay, I've done everything, and attached the files. Everything seems to be working okay, so unless you see an error in the logs, or I get another major error I think that 's it.
    Thanks for all your help.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You''re welcome.

    You're logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the /U, it must be there.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    12. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    13. After doing the above, you should work thru the below link:
     

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