Just a final Checkup

Discussion in 'Malware Help (A Specialist Will Reply)' started by megsy, Apr 22, 2011.

  1. megsy

    megsy Private E-2

    so to begin with when i started the following problems were present.

    - The Desktop, C drive and Programs Menu's were blank (all files were hidden)

    - Eset online scanner reported various threats however couldnt remove them or didnt remove them throughly

    - on startup a few errors came up about missing files

    - system was very laggy and occasionally BSOD'd

    After running all the 'R+R me first', my files are back, system stability has returned and i no longer get any errors on boot.

    could somebody have a quick look at the logs to make sure i havent missed anything?

    also even know my system is 32 bit Root repeal did not load correctly error is as follows

    Code:
    12:51:49: FOPS - DeviceIoControl Error!  Error Code = 0xc0000024 Extended Info (0x000000e0)
    12:51:50: DeviceIoControl Error!  Error Code = 0x1e7
    12:51:50: FOPS - DeviceIoControl Error!  Error Code = 0xc0000024 Extended Info (0x000000e0)
    

    Thanks in advance for your help
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Users\user\AppData\Local\Idorap.bin
    C:\Users\user\AppData\Local\Kcejonevozujit.dat
    C:\ProgramData\22404872
    C:\ProgramData\~22404872
    C:\ProgramData\~22404872r
    
    Folder::
    C:\Users\user\AppData\Roaming\xe311ae2thul2scdjzowviehrcopjec12
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


    Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123tdk.com).
    • Click the Start Scan button.
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
    • Attach this log to your next message


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:
    * TDSSKiller log
    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. megsy

    megsy Private E-2

    Last night i installed Avast free version and immediatly it had problems with c:\windows\system32\drivers\cdrom.sys and it rebooted and ran a scan before windows in an attempt to get rid of it, it appeared to be sucessful.

    Ran combofix with the script you wrote this morning all ran well, although i had a hard time disabling avast to get combofix to run without interuption, TDSSKiller found nothing as well as MG logs.

    System is definatly running better and will probably buy a copy of either malware or superspyware to run permanantly not sure yet though.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, Combo found the infected cdrom file as well and fixed it. I am not seeing any more malware in your logs.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


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    Malware removal from MajorGeeks = $0

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