just can't get rid of this one

Welcome to Major Geeks!

Note: HijackThis is totally ineffective against modern malware. It totally misses about 99.5% of what is around these days. HJT was a scan aid to be used by trained experts. It is not a malware scanner. Basically what I'm saying is you don't need it as it will not help anyway.

We did not ask you to run it! Are you working this issue on multiple forums??

Your problems do not appear to be due to malware and I'm not really clear on what your problem even is. I'm not sure what you mean by

How do you know this? What is it that you are noticing?


It may be best for you to post in the Software Forum since it does not appear to be a malware issue. Other suggestions would be to

1. Try this http://support.microsoft.com/fixit/ - see the Office icon
2. Or uninstall Outlook reboot and then reinstall.

 

You're welcome.


Since you are not having malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!