1. 

   aarlover20 Private E-2

   My laptop gets an error called KMODE_EXCEPTION_NOT_HANDLED error followed by something like (win00.sys) whenever I try to connect to the internet. I just completed the steps. Here is my first log.
   
   any help would be great, I just got my laptop yesterday, don't know if I should return it or not. I went one day without a virus protector, because I thought it was already activated -__- but it wasn't.

    

   Attached Files:

   • RKreport[0]_S_10022013_182133.txt

     File size:

     1.8 KB

     Views:

     4

   Last edited: Oct 2, 2013

   aarlover20, Oct 2, 2013

   #1
2. 

   Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

   Probably not malware related but in order to find out, you will need to run thru ALL of these procedures.
   
   READ & RUN ME FIRST - Malware Removal Guide

    

   Kestrel13!, Oct 3, 2013

   #2

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