Khack253_en.exe Found On Storage Drive, Need help to remove, pretty please :)

Tam_7 · Mar 8, 2007

Hi,
BitDefender found malware on my storage drive, but can't remove it (log below). My main drive with my operating system is clean (windows xp). I suspect it's been there for over a year..Probaby something I downloaded on Kazzaa a long time ago. Norton never found anything (bye-bye, Norton). It showed up in two folders, I deleted both of them, and now it's in three more folders..ugh. When I went to move some photos from one of the files, I tried to rename one and it renamed them all. Ironically, it didn't seem to infect the folder I moved the photos to. Anyway, these are family photos which can't be replaced, so needless to say, this seriously sucks. When I googled the malware name, there was only one entry..it was a link to download the file.. which I clearly don't want to do..(ughh..again) . Anyone have any ideas on how to remove this without losing my photos? Any help would be greatly appreciated.

Thanks,
Tammy

DavidGP · Mar 8, 2007

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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Khack253_en.exe Found On Storage Drive, Need help to remove, pretty please :)

Tam_7 Private E-2

Attached Files:

BitDefscan.txt

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member