Laptop Issues

Discussion in 'Software' started by michael robinson, Mar 6, 2021.

  1. michael robinson

    michael robinson Corporal

    My laptop boot up and shut down slow issues, and running issues and apps sometimes don't open or respond or freeze occasionally, and I don't know if my memory needs to be upgraded or not. Please help me fix the issues.


    OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20210121223033.000000-300
    Processor: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx, AMD64 Family 23 Model 24 Stepping 1, CPU Count: 8
    Total Physical RAM: 8 GB
    Graphics Card: AMD Radeon(TM) RX Vega 10 Graphics
    Hard Drives: C: 930 GB (760 GB Free);
    Motherboard: HP 86D5, ver 96.45, s/n PJMUB028JD50OK
    System: AMI, ver HPQOEM - 1072009, s/n 5CD95196PG
    Antivirus: Total Defense Premium Internet Security, Disabled
     

    Attached Files:

  2. the mekanic

    the mekanic Major Mekanical Geek

    Even PCMag gives TotalDefense a 3 star review. I don't like to disparage anyone, but there are better malware solutions.

    Looking at your specs, you really shouldn't have any issue with system speed and applications.

    I recommend heading to the Malware forum and use the "Read and Run Me First" protocol.
     

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