Laptop Often Slow

Hi,

I have PC Tools Anti-virus and I use Adaware and Spybot but my laptop is still slow most of the time. I downloaded HiJackThis and here is the log. Can anyone help me figure out why my laptop is so slow sometimes.

Thanks Mark

 

Hi camrook,
Welcome to MajorGeeks!

You have two antivirus programs running, Symantec and PCTools. You need to remove one of these completely from your computer. Also, you're using Partypoker which is an invitation to adware and spyware. Please uninstall one of your antivirus programs as follows:

If you decide to uninstall Symantec's - Norton Antivirus, please note that the following instructions will remove all of the Symantec programs on your computer (note the warning in the pink box), so if you use some of their non-antivirus tools, you will need to check the instructions for keeping these. To remove Symantec, please use the following:

Removing Files from Norton Antivirus Quarantine

Norton Removal Tool & Instructions from Symantec

After you run the Norton Removal Tool, please reboot and run it again. Then reboot again.

If you decide to remove PCTools antivirus, please do the following:
Disconnect from the internet and disable PCTools. Then see if they have their own uninstall tool under Start / All Programs / PCTools. If so use that. If not, use the Window's add/remove programs which can be reached by going to Start / Control Panel / Add/Remove programs.

After you've uninstalled the program, reconnect to the internet and reboot your computer.

Let me know how the above goes?

abri