Laptop shuts down automatically when XP opens up

Hey Guys,

I've been having a lot of problems with my laptop. It's an HP Pavilion dv2120us notebook with Windows XP media center edition SP2.

When Windows starts, after a few seconds I get this message:

"Services and Controller app has encountered a problem and needs to close."

The error signature contains this information:

szAppName: services.exe szAppVer: 5.1.2600.2180
sZModName: services.exe szModVer: 5.1.2600.2180 offset: 00008e40

Also, "technical information about the error report" lists the following files:

C:\DOCUME~1\MICHAE~1\LOCALS~1\TEMP\WERfdab.dir00\services.exe.mdmp
C:\DOCUME~1\MICHAE~1\LOCALS~1\TEMP\WERfdab.dir00\appcompat.txt

After 10 or so seconds, NT System Authority initiates a 1 minute countdown before automatic shutdown stating:

"The system process C:\Windows\system32\services.exe terminated unexpectedly with status code-1073741819. The system will now shut down and restart."

I must also note that this problem does not always occur. It seems to come and go. Which makes the problem even more confusing to me.

I also cannot access the internet although my web browsers (windows IE and netscape) and my connections seem to be functioning properly. I also am unable to access windows firewall settings. I get this message:

"Windows firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connections Sharing (ICS) service?"

I then click YES and get the following message:

"Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service."

I have run mcaffee enterprise in both normal and safe mode. I have tried a system restore. Neither has worked.

I have posted the Hijack This log. Any help is greatly appreciated.

Thank You

You are best to post your Log results as an attachment, like I have done for you, otherwise it sets off "Moderator" Flags, and your post will not appear. Thanks

 

Read this,


http://www.bullguard.com/forum/5/Status-code--1073741819_39569.html