Laptop slowing down?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Reginalx, Dec 7, 2012.

  1. Reginalx

    Reginalx Private E-2

    Hi,

    For the past month, my laptop seems to be slowing down a lot for some reason. I been running virus scans and finding nothing. Could you help verify if something is wrong with my laptop? Thank you.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [RUN][SUSP PATH] HKLM\[...]\Run : PLFSetI (C:\Windows\PLFSetI.exe) -> FOUND
      [HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
      [HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now re-run Hitman and have it fix all that it finds.

    Reboot and run CCleaner to clean out your temp folders.

    Tell me what issues you may still be having.
     
  3. Reginalx

    Reginalx Private E-2

    Here is the new RK file. Not sure why, but I used to be able to run 2-3 720p+ streams on twitch.tv without my Firefox browser freezing. Now it freezes every now and then. Is this a cause of a malware or should I look to upgrade some of my ram?

    Thanks.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If that is your main issue, I suggest you post in the software forum for additional assistance.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link
    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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