laptop will not shut down..

Discussion in 'Software' started by Greeknasty, Jun 24, 2006.

Page 2 of 2
  1. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    @Rikky ...oh, sure ...go for the one thing I forgot and probably the simplest thing that could be the problem (Thanks for the suggestion!!):) :)
     
    TimW, Jun 28, 2006
    #51
  2. Greeknasty

    Greeknasty Private First Class

    i did the first thing and under both of em i dont see program hangs but i see "errors" and then speaking of sound..recently my hardware??maybe messed up so now i have no audio...i did the second thing u told me..i chose "no sounds" and still

    nothin!?
     
    Greeknasty, Jun 28, 2006
    #52
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What hardware messed up?
     
    TimW, Jun 28, 2006
    #53
  4. Greeknasty

    Greeknasty Private First Class

    "SoundMAX Intergrated Digital Audio"
    device status: Windows cannot load the device drivver for this hardware. The driver may be corrupted or missing (code 39)
     
    Greeknasty, Jun 28, 2006
    #54
  5. Greeknasty

    Greeknasty Private First Class

    sorry.double post
     
    Greeknasty, Jun 28, 2006
    #55
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I think we're back to save everything you need and do a complete reformat and reinstall.
     
    TimW, Jun 28, 2006
    #56
  7. Greeknasty

    Greeknasty Private First Class

    haha...good thinking
     
    Greeknasty, Jun 28, 2006
    #57
  8. Matacumbie

    Matacumbie Rocky Top

    The HJT log list Lexmark printing software. Is the HP printer hooked up? If so, unhook it and shutdown.

    Steve
     
    Matacumbie, Jun 28, 2006
    #58
  9. Greeknasty

    Greeknasty Private First Class

    yea i have 2 printers..loexmark and HP...
     
    Greeknasty, Jun 28, 2006
    #59
  10. Matacumbie

    Matacumbie Rocky Top

    Did you disconnect the printer and try it?

    I also noticed you have several Toolbars installed, remove some of those and try a shutdown.

    Disable Mcafee and try to shutdown.

    Steve
     
    Matacumbie, Jun 28, 2006
    #60
  11. Greeknasty

    Greeknasty Private First Class

    its been disconnected


    I also noticed you have several Toolbars installed, remove some of those and try a shutdown.


    what toolbars?which should i remove
     
    Greeknasty, Jun 28, 2006
    #61
  12. Matacumbie

    Matacumbie Rocky Top

    AIM, AOL, YzToolBar, and one listed as no name.

    It's just something to try, may not make any difference.

    Steve
     
    Matacumbie, Jun 28, 2006
    #62
  13. Greeknasty

    Greeknasty Private First Class

    Ad-Aware SE Scanning Result, 6-29-2006 1:14:41 AM
    »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
    Name Type Category Object Comment
    Windows RegData Vulnerability HKEY_CLASSES_ROOT:regfile\shell\open\command"" (notepad.exe %1)
    Windows RegData Vulnerability HKEY_CLASSES_ROOT:scrfile\shell\open\command"" (notepad.exe %1)



    this was in my adaware scan...ive seen it many times before..seems like it wont goa way....im going to scan in safe mode and clean it in there...

    any ideas now?
     
    Greeknasty, Jun 29, 2006
    #63
  14. Matacumbie

    Matacumbie Rocky Top

    Just what you are doing. I looked at your HJT log but would be afraid to offer much comment, it would just be guessing. But, I would go thru the steps listed in the tutorial here, http://forums.majorgeeks.com/showthread.php?t=35407

    Malware can cause so many different issues it would be worth your time to do the scans. If you have any problems just ask for help in that forum. They will also help with the HJT log you provided.

    Steve
     
    Matacumbie, Jun 29, 2006
    #64
  15. Greeknasty

    Greeknasty Private First Class

    ive done all that page says with the exact programs..no spyware was found..now im using bitdefender or whatever to scan...we shall see
     
    Greeknasty, Jun 29, 2006
    #65
  16. Matacumbie

    Matacumbie Rocky Top

    I would post my HJT log there. Be sure to follow the instructions, it's very important.

    Steve
     
    Matacumbie, Jun 29, 2006
    #66
  17. Greeknasty

    Greeknasty Private First Class

    alright well..i took it a local place and they couldnt figure anything out..they did everything i did...so guess wat

    WE REFORMATED THAT SON OF A BI***...lol

    so now its alright

    thanks to everyone who helped
     
    Greeknasty, Jun 29, 2006
    #67
  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I beleive that was the suggestion of last resort.:) :)
    And your welcome from all that tried to assist.
     
    TimW, Jun 29, 2006
    #68
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