Laptop with malware issues

Discussion in 'Malware Help (A Specialist Will Reply)' started by programmer04, Jul 1, 2007.

  1. programmer04

    programmer04 Private First Class

    My wife's laptop, which I'm using right now, has/had (?) problems. The laptop was given to her by the university she is attending. One of the symptoms was about 30 shortcuts to various items on her drive showed up suddenly on her desktop. Another was that caps and lower case letters were reversed. Another was that when I clicked on an icon on the desktop all others located before it would become highlighted. Also, when I opened any window, such as My Computer or Internet Explorer, various other windows would pop up. I went through the "read and run me first" and completed everything through step "6C". If I missed anything let me know. Here are three reports attached.
     

    Attached Files:

    programmer04, Jul 1, 2007
    #1
  2. programmer04

    programmer04 Private First Class

    Here are two other reports. Since this laptop came from my wife's school, it has an administrator account with a password we don't know. Her school refuses to help without wiping out the drive and erasing very important info and projects. Jerks. Anyway, I could not get counterspy to work because of administrative settings. Also, AVG refuses to create a report even though I have "Automatically generate a report after every scan" selected and "Only if threats were found" unticked. So I'll just tell you that it found 2 tracking cookies and 1 adware called adware.minibug (medium threat).
     

    Attached Files:

    programmer04, Jul 1, 2007
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you able to get into safe mode and reset the admin. account password?

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 3"
    J2SE Runtime Environment 5.0 Update 9

    Reboot and install:
    Java Runtime 6

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking fix, exit HJT

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt
    Attach new logs for:
    ShowNew
    GetRun
    HJT
    Avenger
     
    TimW, Jul 1, 2007
    #3
  4. programmer04

    programmer04 Private First Class

    Here you go. I downloaded and installed the latest Java program. Things seem to be going ok except that certain actions are somewhat slower than usual, such as rebooting and opening Explorer and other programs.
     

    Attached Files:

    programmer04, Jul 2, 2007
    #4
  5. programmer04

    programmer04 Private First Class

    And HJT...
     

    Attached Files:

    programmer04, Jul 2, 2007
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [ylmecswq] C:\pmggjobh.bat

    After clicking fix, exit HJT

    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt
    Attach new logs for:
    ShowNew
    GetRun
    HJT
    Avenger

    Tell me how things are running now.
    Note that when we are done, you may want to look at a start-up manager.
     
    TimW, Jul 2, 2007
    #6

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