Laptops Won't Log On To The Internet

I have two laptops, one a Toshiba Satellite C55 with Windows 10, the other an ancient Acer Aspire 4520 with Windows Vista Home Premium. My internet is Hughesnet satellite or a hotspot with 5gb available. Yesterday both laptops would log on no problem. Today they won't. They log onto the Hughesnet or hotspot local networks, but don't have continuity to the internet connection. This computer, my desktop, obviously has no problem getting through to the internet, nor does my iPad--both can use either the satellite or the hotspot. Additional information: Hughesnet has two connections to its modem Hug2 and Hug5 (they have more numbers than that). Neither laptop can see Hug5. I need a laptop for a presentation I have to give this weekend.
Any thoughts/suggestions?
Keith

 

Really no thoughts on this? How to check IP addresses? Anything?

 

The first thing I would do is to turn off the routers and turn them back on again.
Often works for broken connections.
Good luck.
s.

 

Before I try that, just an update: The older laptop now logs onto the network and onto the internet--I didn't change anything. EVERY other device (two iPads, a desktop computer, three phones) will also log onto the network and onto the internet. Just this one Toshiba laptop is giving me problems. Of course it's this laptop I need. It logs onto the network via wifi or cable, but does not continue on through to the internet. I've attached screenshots. Properties, Network Diagnostics and Network connections details.
Could this be a hardware issue? I did lend this computer out and it came back looking like it had been dropped. Hard. Initially it wouldn't even start up. I took the battery out and re-seated it, and now it starts and runs, but the area around the power supply connection looks bent and stressed as if it hit on that side and bent the plastic. The plug now fits into the computer loosely and has to be moved around to find a position where it connects and starts charging the battery. But everything else seems to work fine. Hard drive, fan, screen, speakers, etc.

 

OK, well here's my thought: The F12 key is the wireless on/off key. It's supposed to light up when the wifi is on. It doesn't. So, hardware instead of software?

 

I came across this.
Might be of some use.

On the Windows 10 laptop. Search 'change wifi settings'.
Is wifi marked on?
s.

 

On this Toshiba the F12 key is the switch that turns wifi on and off (currently it's on), but it doesn't light up like it's supposed to and there is still no internet. LAN connectivity, yes, but it's not getting to the internet. I went to "Change wifi settings" and it shows wifi as being on. I read the link you gave. Good information. Didn't get the laptop connected to the internet though.

 

I often have this problem with my router. In fact it just happened when I turned on the desktop. Wifi icon bottom right had a small yellow thingy on it. I left clicked the icon and shown available wifi connections. Mine said connected but no internet. I clicked Disconnect and then clicked on Connect. This time it says Connected, secured and I'm happy to go.
Might be some use.
s.

 

There's no simple way to do that in W10 plodr

 

It's the same in Win 10 Pro plodr.

 

I have tried a lot of software tips and tricks. Router off for 10 minutes and back on. Run the diagnostics in Windows. Remove and reinstall Broadcom network connection. “Forget” then reconnect connection. Reset Winsock and “int” and do an ipconfig. Load up-to-date drivers. Hook it up to the router with a cable. Get an external wifi adapter to bypass the internal one. Nothing works. The computer still logs on to the network but can’t push through to the internet. I got through the weekend presentation using my iPad, but it wasn’t as slick or professional. Point being, fixing the laptop is not as important now, but IT SHOULD WORK. It worked one day and didn’t the next. The F12 key (shows wifi is on) NEVER lights up. Pushing it just puts you either on the network, but not on the internet, or into airplane mode. This is my backup computer if my desktop goes down (and it has a time or two) and my travel computer. It’s out of warranty but isn’t very old. I hate to take it to a repair shop. Around here (small town) there really isn’t one.

 

Download and run Tweaking.com - Windows Repair.

Installer:
http://www.majorgeeks.com/files/details/tweaking_com_windows_repair.html

Portable:
http://www.majorgeeks.com/files/details/tweaking_com_windows_repair_portable.html

Close all programs, take your time and follow the instructions carefully.
It's recommended to run the program in "Safe Mode With Networking". Restart and run the program a second time.

Note:
If this doesn't fix the issue it's in all probability a hardware problem.

 

I already tried a USB wifi adapter, to no avail. Same result exactly. I am also running Tweaking and it has hung up on repairing MDAC/MS Jet, (Microsoft Data Access Components/Joint Engine Technology). I don't have Access on the laptop, so I don't know why it's doing this. How can I break out of it without halting Tweaking and/or damaging the OS? It's been "repairing" Jet now for about 8 hours with no progress.

 

Never mind the above. I figured out how to restart it and un-clicked test 8 for Access and it is blazing right along now. Already up to test 28, which seems to be going pretty slow. I may have to start over.

 

So I ran the tweaking software twice—removed the battery before each run, etc.— ran it in safe mode with networking — still no result. The computer logs on to the local network but won’t access the internet.

 

I looked at recent updates and there were three. One security, two Windows. I tried deleting the security one (it gave me the option), and it made no difference. I tried to delete the two Windows updates but couldn't get them to show a delete function.
As to the browsers... First, on the thin front right edge of the computer are two lights. One is battery status, the other is a little wi-fi symbol. As soon as I turn the computer on, before the Toshiba logo comes up or anything, the light for the wi-fi (internet) comes on red, which means "I'm not working." No browsers are running or selected, the computer isn't even through BIOS..... hmm.

 

Deleting Avast antivirus did the trick. It said it needed to update, but it wouldn’t allow the computer on the internet to be updated. Deleted Avast and the internet was suddenly available. Loaded Avast back on from a USB drive and I'm back on and updated.
Thank you for your help. I learned a lot.
Keith