links take me to ads and cant get here??

justh8me · Nov 18, 2008

OK so I have some type of malware or something.

First I can go to google, and do a search just fine, but then when I try to click any link to a site from there it opens a new window and the new window is either an add or it takes me to some health web site?

Then when I try to get the microsoft malware remover it takes me all the way to the download page and then when the download starts to pop up I get page can not be displayed.

I downloaded spybot, but it will not install because when it gets to the part to download it errors out with can not connect.

So I then tried to download the free mcafree I get with comcast, and again when it trys to download it says problem with internet connection.

So then I tried to come here, and it says unable to connect.

I am on my laptop now, that is how I got here.

Any ideas what this is, and how I can get rid of it?? Thanks in advance!

chaslang · Nov 19, 2008

Welcome to Major Geeks!

Sounds like you may have a Zlob.DNS changer infection.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

After completing ALL of the above, you need to do the below since the infection you have is known to infect router hardware. If you have a router hooked up then you need to follow the instructions for your hardware and reset it to factory default settings. Normally there is a recessed push button type switch that needs to be held down for some number of seconds to do this. After resetting to factory defaults on your router, you will need to reconfigure the router for your network if you have made any changes to the default network setup.

After doing the above, tell us how things are working.

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links take me to ads and cant get here??

justh8me Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member