Live Mail with Virgin media account

Discussion in 'Software' started by pmar2uk, Dec 24, 2010.

  1. pmar2uk

    pmar2uk Private E-2

    I have a Virgin Media account with ADSL and have a strange problem .
    I run windows live mail which does all i ask of it .I now have a problem in that if i want to use my Virgin.net account to receive e-mail ,i can only access the unread messages and not the read ones . I have used the same setting that i usually use and ie Pop3 and mail.virgin.net in both incoming and outgoing server settings .
    For some strange reason Virgin Media do not support Live mail even though it is one of the most widely used e-mail programs around ,and i do not want to use yet another e-mail program .It does not complain that i am using Live mail but only downloads the unread messages.I know there must be a fix out there somewhere so i can download my whole account which is probaly 500 + messages . Please can somebody help ,

    Thanks

    Peter:cry
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Thats weird that they say they dont support Live Mail as they have a FAQ on its Setup HERE

    But make sure that in the email settings that "leave a copy of messages on the server" is ticked, its in the Advanced tab of the POP properties for that account, as well as untick "Remove from Server"
     
  3. pmar2uk

    pmar2uk Private E-2

    I have tried the setupinstructions as noted on the VirginMedia website ,but when i send receieve i then get ,

    Unable to send or receive messages for the Virgin (XXXX) account. The host 'pop3.virgin.net' could not be found. Please verify that you have entered the server name correctly.

    Server: 'pop3.virgin.net'
    Windows Live Mail Error ID: 0x800CCC0D
    Protocol: POP3
    Port: 995
    Secure(SSL): Yes
    Socket Error: 11004

    This maybe as it is a Virgin.net account and not a virgin.com account where the port number maybe different.Thank you for your help and i hope that you can help me further , as before on default set up i got some mail ie unread but now i cannot access the account ,as above ,

    regards,

    Peter
     

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