locally connected cant use browsers

M Del Latitude E 6410 laptop is giving me fits. AVG watchdog popped up a window saying a virus threat needed to be removed. It ask to restart computer which I allowed. upon restart no internet. It connects to my router,I can see other computers on the local network, I can print to my wireless printer, get files from other computers, but no browser or email works. the browser opens, Google is my home page, but when I put in a search or an address it says not connected to internet. I can ping 8.8.8.8 but can not ping microsoft.com or any other named website. I went into services.msc and there were many disabled. I have tried to recover but it says no recovery points available I would like to restore but need to save all my programs and files to do that.

Any suggestons

 

I agree with PLODR. The firsth thing I'd try too is a system recovery. http://www.sevenforums.com/tutorials/700-system-restore.html It's easy and effective. WTG PloDr.

 

I Have tried to pull up a restore point,they are not there. Whatever happened removed the restore points. disabled system restore, and some other functions along with the ability to use browsers. I am beginning to think that a critical service was deleted.